QA / QC Manager ; QHSE Manager ; Quality Manager

Last Updated: 14th November 2018 (over 4 years ago)



Phone Number


Age Range
25 to 34

Qualification Level

Arabic, English, French, Spanish


I have a background in various industries and a total control regarding important and major quality topic areas as " Audit Management (Audit certification, Customer / Notified bodies audits, Internal / Supplier Audit), Corrective and Preventive Actions Management, Complaints Handling (Customer / Supplier), Quality Risk Management, Control Plans, Quality tools (8D’s, A3 thinking, Pareto, …) KPI’s”, Implementing documentation on the quality and environment system, Managing Quality and Environment Committee, Setting standards for quality as well as health and safety, Ensuring adherence to health and safety guidelines as well as legal obligations at all the times in Company premises ; Quality Management System implementation ; Regulatory monitoring that leads Company to meet ISO, EMAS and client’s quality and environment standards.

In addition, I have more than 6 years’ experience in the Quality and ESH field. I speak fluently 4 languages : English, French, Spanish, and Arabic, I'm good in communication and I love team work, also I'm motivated for a new challenge and ready to relocate.

I now hold the position of Manager and Head of the Quality & ESH Department in a Moroccan (Casablanca) company specialized in Medical Devices and with whom I have just achieved the ISO 13485 certification, the audit was carried out by a major certification office internationally recognized. I have also background in Heavy industry, Pharmaceutical industry (4 years), and Food industry. I'm comfortable with the following standards ISO 9001 / ISO 14001 / OHSAS 18001 / ISO 13485 that I've studied and used during my previous experiences. Moreover, I’m currently in the process of passing the certification of “Lead Auditor ISO 13485 : 2016”.


Phd : National Engineering College of Electrical & Mechanical Sciences - (ENSEM) - Casablanca
‘Industrial Engineering’

   Nov 2017
— Current

Impact of Non Quality on the Costs of a Company:

The manufacturing process is closely linked to the core of my thesis subject.
The general idea is to analyse the losses that a company could experience, which are essentially due to the elements of non-quality to which it is exposed. Indeed, this can be done by carefully following the manufacturing process and then analyzing the main elements leading to these various losses.
Voluntarily changing the process at one or more levels is essential in order to compare two different (or even more) approaches that would reveal the critical points where urgent improvements will be required.
All elements such as sampling and sampling, energy and human resources, reprocessing and supplier/customer claims will be taken into account during this study.

Faculty of sciences of Casablanca
Master Degree in : ‘Biotechnology & Quality Procedures’

   Oct 2010
— Jul 2012

- Quality Management (HACCP ; ISO 22000 ; ISO 14001 ; ISO 9001).
- Toxicology / Pharmacology.
- Biochemistry.
- Microbiology.
- Projects Management / Communication (PNL).
- ...

Faculty of sciences of Casablanca
Bachelor in Sciences

   Sep 2005
— Jul 2009

- Biology.
- Biotechnology.
- Physiology.
- Genetics.
- Biochemistry.
- ...


QHSE Manager

   Feb 2018
— Current

• Responsible for the design, implementation and operation of the Quality Management System which complies with the requirements for 21 CFR part 820 and applicable Quality System standards ISO 13485;
• Function as the resident expert and advisor on 21 CFR part 11, 803, 820 and ISO 13485 and provide guidance on compliance to current ISO standards 9001, 14971, 14644 and 14698;
• Functions as the Management Representative for the quality system and is the primary contact person with visiting authorities regarding quality during inspections and audits;
• Supervise the local audit team, ensuring all quality system requirements are periodically audited for compliance;
• Interacts directly with customers regarding quality system design and operation, hosting customer audits, codifying specifications and handling customer complaints;
• Responsible for ensuring quality of products and materials consistently meet specifications according to established quality plans;
• Supervise the Microbiologist/Sterilization Specialist in program compliance and duties to ensure programs remain effective;
• Supervise Quality and Validation Engineers in system design, qualification and maintenance;
• Supervise the Quality Assurance Supervisor and Quality Assurance Lead Technician in product testing and final release;
• Interact globally with other Quality Manager colleagues by collaborating on improvement activities and sharing best practices;
• Interfaces with global colleagues to ensure harmonization of delivered components testing and acceptance activities with critical partners and coordinating corrective actions between the sites;
• Ensure externally supplied services related to product quality are procured commensurate to divisional needs;
• Reviews applicable regulations and standards and makes the determination if there are any exclusions;
• Identify process needs for the QMS and their application throughout the facilities and determine the sequence
and interaction of these processes;
• Plan how to monitor, measure and analyse those processes and implement actions necessary to achieve
planned results;
• Determine the budgetary requirements for the department;

QHSE Manager & Head of QC Laboratory

   Sep 2016
— Dec 2017

• Working with purchasing staff to establish quality requirements from external suppliers;
• Setting standards for quality as well as health and safety;
• Ensure adherence to health and safety guidelines as well as legal obligations;
• Making sure that manufacturing or production processes meet international and national standards;
• Defining quality procedures in conjunction with operating staff;
• Setting up and maintaining controls and documentation procedures;
• Monitoring performance by gathering relevant data and producing statistical reports;
• Using relevant quality tools and making sure managers and other staff understand how to improve the
• Making sure the company is working as effectively as possible to keep up with competitors;
• Supervise inspectors, technicians and other staff and provide guidance and feedback;
• Be on the lookout for opportunities for improvement and develop new efficient procedures;

Quality Assurance Chief

   Mar 2013
— Aug 2016

• Insure the Quality Assurance’s check points during all the manufacturing process and validate the interface between the Quality System and the other departments.
• Analyze Quality Assurance requirement and develop quality solutions & processes for the internal audit implementation.
• Coordinate and investigate the organization’s incidents cases.
• Achieve lot’s files reviews and the monitoring of the preventives & correctives actions within the agreed periods.
• Realize proximity quality monitoring in the related departments and to set the recommendations to get under control the product’s quality all along the chain.
• Monitor procedures application effectiveness, the technics inside the manufacturing working group and the respect of the good manufacturing / hygiene / recording practices.
• Train and form newly recruited in their respective departments.

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