Defining and Delivering Transformational IT Solutions to Support Strategic Business Initiative

Last Updated: 28th February 2018 (over 4 years ago)

United Kingdom


Phone Number


Age Range
45 to 54

Qualification Level



A highly regarded Senior Technical Solutions Architect, skilled at developing large scale, pragmatic, business centric and digital transformation solutions to solve critical business challenges, on a global scale. Successfully engages with clients to effectively define project scope, develop comprehensive strategies and demonstrate solutions that satisfy requirements. Astute at critically analysing project requirements and identifying risks with the potential to impact project deliverables. Successfully influences key business decisions through providing comprehensive and informative insights and guidance. Combines leadership and management skills to maximise assets, reduce costs and increase productivity across all projects and functions. A confident negotiator and networker with the ability to maintain and cultivate sustainable working relationships. Highly proficient at managing the flow and exchange of information, enhancing interactions and facilitating initiatives.


Kingston University
BSc (Hons) Applied Physics with Microelectronics & Computing

   Sep 1985
— Jun 1989


Solution Architect

   Jul 2007
— Jan 2018

• Appointed as the Senior Technical Lead on all assigned projects, ensuring the provision of robust technical direction and allocation of project resources
• Providing technology consulting on internal and external best practice for deploying and implementing various technologies, how it will affect the customer and Ericsson solution
• Designated as Technical Lead for integrated product solutions and deployments
• Requested to realign projects that are not satisfying a range of objectives and deliverables
• Instrumental in the successful deployment of the largest Telcordia/Ericsson Network Engineer GIS and OSS transformation project covering ISP and OSP
• Defining customer requirements and developing comprehensive, bespoke or standard NGOSS solutions to satisfy business and customer objectives
• Developing and managing the technical scope and design of projects, mitigating risk and timeously resolving technical issues
• Identifying the integration points of the solution, including data stewardship, and how they may affect the project
• Accountable for OSS strategy, involving strategy creation for data migration and federation
• Ensuring the successful of the project, by supporting the Project Manager with identifying and resolving technical gaps and/or risks and conducting the necessary tests
• Delivering comprehensive pre-and post-sales Telcordia/Ericsson Network Engineer and Ericsson Integrated Inventory solutions on the ESRI/GIS platform
• Facilitating customer installations and upgrades of the Telcordia/Ericsson Network Engineer ESRI/GIS product
• Creating and Delivering Proof of Concepts for Ericsson solutions
• Coordinating specialist and SME integration between GIS-based physical and non GIS-based logical inventory platforms in addition to integrating between Ericsson and customers’ existing OSS and BSS
• Compiling process documents and delivering comprehensive training for all solutions and providing post-sales support if required
• Defining and drafting customer requirements for high and low-level designs and customisations
• Providing comprehensive support to the bid process for integrated solutions, including Ericsson Integrated Inventory and Telcordia/Ericsson Network Engineer
• Converting customer High Level requirements into detailed software requirements for development team
• Providing internal and external guidance on deployment strategies
• Subject Matter Expert in WAN and LAN network Designs and build-outs

Nortel Networks
Sales Engineer

   Sep 2006
— Jul 2007

• Provided network architect and designer expertise in the pre-sales environment, specifically LAN, WAN and voice
• Effectively supported sales and customers with the provision of network design, configuration and training
• Resolved any technical responses for bid teams, satisfied customer ITTS and queries
• Supported sales and bid management teams by responding to and explaining technical queries
• Designed optical networks utilising CWDM, DWDM and SDH technologies
• Provided technical consultancy services to customers on Nortel products and solutions in various markets including Finance, Government, Military and Airlines.
• Established and cultivated effective client relationships in various markets including Finance, Government, Military and Airlines.

Product Manager

   Feb 2006
— Aug 2006

• Recognised as technical design authority for technical solutions on Huawei products and solutions
• Promoted Optical products, delivered comprehensive product presentations to new and existing clients based on current or anticipated needs and collaborated with clients to develop new or enhanced product features and lines, based on requirements
• Defined roadmap, in liaison with R&D and HQ, to deliver products and features
• Facilitated NPI deliverables and features, ensuring alignment to objectives and provided technical responses to RFPs and RFQs
• Managed discount and pricing structure for products, anticipating potential supply and demand scenarios
• Provided network architect / designer expertise within the presales environment
• Drafted and reviewed product documentation and provided technical support to both internal and external clients

CS Technology
Senior Consultant

   Jun 2002
— Jan 2006

• Responsible for conceptual design development, implementation project management.
• Appointed to recommend & implement telecommunication solutions for client companies
• Completed analysis of existing installation & recommended enhancement solutions
• Conducted risk analysis of voice & data networks & subsequent resilience options
• Acted as single point of contact for carrier providers to ensure smooth installation
• Provided the primary interface on behalf of the client, carrier & building contractors
• Co-ordinated carrier services, circuit migrations & analysed carrier circuits & expenditure
• Reviewed client configurations, recommending solutions for speed & efficiency
• Developed proposals for voice private wire/data services migration & project management
• Managing negotiation processes, creating and delivering presentations at board level

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