Facilities management supervisor


Last Updated: 4th September 2019 (over 3 years ago)

Address
South Africa

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
35 to 44

Qualification Level
Other Post Graduate

Languages
Afrikaan, English

Summary

I currently have 10 years experience in facilities maintenance property management. I I have had considerable success and growth over the years in facilities maintenance property management. I am aiming to advance my career and responsibilities within this framework and will to relocate anywhere in the EU.Wife and Son both have dutch passports, we have been married for 15 years in south Africa. i am 41 years of age, my wife is 39 years old and our son is 7 years old. My wife has 10 years experience in sales. With my experience, cultural adaptability and excellent management, organizational and planning skills I am an ideal candidate for any position. Please consider me as I believe my management contribution will benefit your team, colleagues, contractors and visitors alike.

Education

NEBOSH international general certificate for occupational health and safety
International general certificate for occupational health and safety

   Sep 2019
— Current

Air-conditioning and refrigeration academy
Air-Conditioning and Refrigeration, BMS Control Systems

   Jun 2018
— Jun 2019

Higher certificate in Facilities management NQF 5
The Academy for Facilities Management

   Jun 2018
— Current

There are 7 modules that comprise the HCFM. Each module covers the following content:

Facility Management Theory
▪ Origins, integrated nature, theory and principles underpinning the FM field
▪ FM objectives of the organisation
▪ Scope of FM
▪ Characteristics of FM
▪ Roles and responsibilities and structure of the FM organisation
▪ Corporate strategy, FM strategy and FM policy
▪ Trends in FM

Financial Management for FM
• Accounting Terms and the "mechanisms" of a business
• extent of own financial involvement
• Balance Sheets and an Income Statements
• Mark-up and Profit margins; correct units for Investment
• Profit, Return on Investment and Circulation of Capital
• Core Financial Indicators
• Productivity
• Facility Management budget
• Communication between FM and the Financial people in the organisation

Building Maintenance Management
▪ Building condition assessment
▪ Medium and long-term operations and maintenance programs.
▪ Maintenance budgets, service level agreements, and asset management.
▪ Planned and unplanned maintenance
▪ Organisational strategy / policy and the link with building maintenance
▪ Building and equipment life cycles
▪ Building maintenance schedule.

Facility Space Planning and Management
▪ Collect, analyse and critically evaluate the accommodation needs of the organisation
▪ Optimal space utilisation
▪ Space needs - conference areas, filing areas and systems, pause areas, toilets, catering requirements,
reception areas, etc.
▪ Space planning for efficient use of the available space
▪ Workstation layouts, appropriate office furniture and ergonomics
▪ Present and future requirements of the accommodation needs of the organisation
▪ Organisation’s needs regarding furniture, audio visual requirements, filing requirements and systems,
facility management policies, etc.

Professional Delivery of Soft Service in FM
▪ The scope and role of facility (soft) services in facility management.
▪ Quality control for soft services and professional service delivery.
▪ Financial implications and cost effectiveness in service delivery.
Service Level Agreements and contract management - SA Law of Contracts and other statutory
requirements.
▪ Principles and functioning of a Help Desk in the FM environment.
▪ Practical case study work on contract management and SLAs.
▪ Creating cost saving partnerships with suppliers.
▪ Knowledge and understanding of supply chain and value chain.
▪ Common negotiating errors.

Consumer and Communication in FM
▪ FM customers, their behaviour and needs in the FM environment.
▪ Communication for excellence in service delivery.
▪ Customer satisfaction in the FM environment and how to achieve it.
▪ Principles and techniques of effective communication.
▪ Conflict management - dealing with dissatisfied customers.
▪ Principles of communication planning for FM.

Health and Safety in Facility Management
▪ Risk management
▪ Rights and responsibilities of the employer and employee re H&S
▪ Occupational Health and Safety Act
▪ Environment
▪ SHE Quality Management
▪ Behaviour-based approach to SHE
▪ Sick Building Syndrome
▪ Effective communication with customers / users of the facility

Waco
Mobile Elevated Work Platform Operator certificate

   Feb 2018
— Feb 2018

WEB global leadership
Leadership training program, WEB global leadership

   Feb 2017
— Feb 2017

Washington DC, USAID training center
Supervisory certification course

   Sep 2016
— Sep 2016

Indaba training, Westville Durban
Scaffolding erection and inspection training course

   Jul 2011
— Jul 2011

Damelin, Higher Education Institution.
Diploma in P.C Engineering | 1999 Damelin, Higher Education Institution.

   Jan 1999
— Nov 1999

John Ross College, Richards’s bay, South Africa.
Senior Certificate | 1995 John Ross College, Richards’s bay, South Africa.

   Jan 1989
— Dec 1995

Experience

U.S. Agency for International Development (USAID / Southern Africa)
Facilities Management Supervisor

   Jan 2015
— Current

I perform the full range of Facilities Management oversight of a 5-star rated (green building council) four-story office building. The portfolio includes all electrical, mechanical, safety, security (RSO requirements), environmental and other facilities systems. In addition to the integrated there are also some external systems like a rain harvesting system, solar system (producing more than 600,000 kilowatt hours of solar power per year), Chemical/Biological HVAC filtration systems, and a two-story parking garage. The building has over 350 staff from 7 different US government agencies which receive all facilities related services, including furniture, from my team. There are also multiple training rooms as the facility serves as a regional training platform for USAID.

I supervise all maintenance, custodial, space reconfiguration, and other functions typical of my assignment. In addition, I exercise the day-to-day operational supervision over the building and assure that all systems are functioning in an effective and efficient manner. I provide oversight of all building related maintenance contracts and assure they are appropriate for the current state of facilities systems and also oversee the ASP (Alternate Service Provider) contracts with the occupying agencies. I assure that the office building complies with all Mission and Post Occupational Safety, Health, and Security program requirements in coordination with the Facilities Manager, Embassy Safety, Health, and Security Officers. I work with the FMO (Financial Management Office) to prepare annual budget submissions covering needs for the building to include contract workload counts, maintenance contract services, and invoice reviews.

As a maintenance manager I review all re-configuration requests and determine if changes are within the capability of my team to complete internally and estimate the overall cost of labour, new parts, rewiring, and impact on adjacent occupants. I approve and make minor changes within delegated authority, or work through the Facilities Manager to gain approval for major changes.

I manage procurement and handling of all third-party service contracts, suppliers and vendors. I direct maintenance procedures to assistant maintenance staff with an electronic work order system. In addition, I ensure that all buildings, grounds and equipment are well maintained with monthly maintenance procedures and reporting. I am also responsible for the implementation and development of effective operations management policies and procedures which I review on a continuous basis. I compile and enter budget request in GMMS (Global Maintenance Management System) for the BME - building maintenance equipment to request funding from OBO (Office of Oversees Building Operations).

As supervisor I create awareness of, and implement, safety procedures by means of training in Health and Safety Systems. This ensures the safety of all staff, clients, contractors and visitors. I provide effective leadership to assigned staff through setting task objectives, delegation of duties and communication. I conduct regular meetings to ensure that staff is well informed of changes in policies and solicit continuous feedback to ensure on-going improvement of existing systems and procedures.

I just recently completed a major refurbishment of the newly purchased USAID Mission Director’s residence. The project involved all the steps of taking a regular home and bringing it up to USG representational standards. This required working with multiple contractors, the RSO, Facilities and POSHO on state department requirements and policy implementation. For this project I received a performance award from the Mission Director.

US Consulate General, Durban
Facilities maintenance assistant & POSHO assistant ( Health and safety )

   Mar 2012
— Nov 2014

Manage and maintained two US consulate owned properties and seven leased properties. Leased building in Durban CBD and residences for direct hire employees.
Implement preventative maintenance, proactively identifying problem areas and implementing correct measures to accommodate maintenance procedures.
Implement and conduct safety training.
Manage the maintenance of properties including buildings, electrical, plumbing, sanitation, waste disposal, air-conditioning, landscaping, gardens and pest control.
Liaise with tenants and landlords on general maintenance complaints and ensure strict house rules for office and residents. Input and maintained work orders though ARIBA system daily as prioritize work orders to their urgency.
Ensures functional and operational requirements of the working environment are met.
The physical condition of assets is kept up to a standard appropriate to their service function and value to the community; and all statutory and technical requirements to ensure health, safety, security and reliability are met.
 Reasons for leaving: Job promotion

Scott-safe
Scott-safe Occupational health and safety compliances workshop certificate

   Feb 2009
— Feb 2009

Wavehouse SA, Durban, Old Mutual Property investments (PTY), Gateway shopping Mall
Facilities Maintenance / Property Manager

   Jan 2008
— Dec 2011

Manage operations and staff – driving confidence and accountability. Supervising and training of 13 staff members – 3 x in house maintenance staff and 10 x park operators.
Ensure customer satisfaction in the entertainment environment.
Training and recruitment of staff; Maintaining staff discipline, work ethics and conducting of disciplinary hearings; Team building and performance development management.
Project management; financial savings and cost control.
Compile and manage maintenance budgets pertaining to operations and facilities management for company portfolio.
Manage Facilities and Maintenance Department with clear deliverance of company’s vision; Design development.
Increase and achieve performance goals.
Monitor and enforce compliance with regards OHSA (Occupational Health & safety act)
Enforce NOSA advanced occupational health and safety act and regulations.
Monitor compliance with fire regulation and environmental laws.
Ensure electrical compliance and environmental waste plan.
Implement preventative maintenance, proactively identifying problem areas and implementing correct measures.
Implement training, First aid, safety training.
I manage research, team alignment, personal development plans, communication and awareness.
Manage the daily maintenance of infrastructure, buildings, electrical, plumbing sewerage and storm water.
Manage and perform annual refurbishment projects +R500k budget.
Liaise with tenants on general maintenance complaints and ensure strict house rules.
Ensure planned evacuation and emergency procedure are adhered to and implemented with regular drills.
Purchase reduction / saving, stay within budget, working with a R 1.5 million budget per year.
Manage and co-ordinate work of all contractors relating to facilities, cleaning, landscaping, and security and issuing work permits.
Managing and maintaining the 4000 square meter skate park, super tube, double point break free standing wave, training wave and all 9000 square meter entertainment park.
Compiling annual building inspection report with description of defects, photos / diagrams, remedial action comments and cost estimate.
Attend weekly center management meetings with all technical managers, marketing managers and facilities managers of gateway shopping center.
 Reasons for leaving: Job promotion

Wavehouse SA, Durban, Old Mutual Property investments (pty), Gateway shopping Mall
Maintenance / Park Manager

   Jan 2004
— Dec 2008

Managing of refurbishment projects and developing new techniques in the park.
Redesigning attractions in order to improve their safety and functionality.
Managing and on-site work of annual attraction shut down, spraying and foam padding application.
Maintaining a continuous level of chlorine and PH in water, operation PCT 200 and PCT 300 filters
Backwashing filters, operation gas chlorination pumps and hydro guard hg-302 automation chlorination pumps.
Maintaining plant room, including transformer room and sub-station.
Maintenance of infrastructure, buildings, electrical, plumbing sewerage, storm water, carpentry, painting, steel work, balustrades, repairing and redesigning skate Park.
Maintaining of park structures, plant room and common use areas.
Supervising and training of 3 x assistant staff.
Ordering of materials, stationary and any consumables needed.
Ensuring daily, monthly and yearly reports are timelessly handed and filed, Monthly maintenance report.
Assist with monthly stock takes, Assist with events / functions / operations.

 Reasons for leaving: Job promotion

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