Experienced Head of IT / IT Director / CTO in Asia


Last Updated: 4th July 2018 (over 4 years ago)

Address
Cambodia

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
35 to 44

Qualification Level
Degree

Languages
Chinese, English, German, Spanish

Summary

A decisive, diligent and adaptable international IT leader with a unique and extensive management/technical background driven to succeed at all levels. Successfully delivers business-critical IT solutions and projects. Operates effectively within multi-cultural and fast paced environments exhibiting advanced leadership and communication qualities. Possesses a logical and analytical approach to solving complex problems. Cultivates mutually beneficial partnerships with colleagues, stakeholders and vendors alike.

-Streamlines processes through the innovative application of technology

-Experienced across a range of industries including cloud computing, IT managed services, financial services, hospitality, casino gaming, retail, commercial construction and high technology R&D

-Adept at identifying gaps, new business opportunities and ways to enhance customer experience

Keen to secure a role as CTO, IT Director, Head of IT or Senior IT Manager preferably here in Asia where over 20 years of IT management experience, with more than 10 of those in C-Level leadership roles, can be used fully to benefit any organization.

Education

Univeristy of Phoenix, USA
BSc in Business Management

   May 2001
— Aug 2005

Experience

CMED Group Co Ltd
Group Head of IT

   Apr 2016
— Current

• Taking full ownership for all aspects of IT with the aim to deliver a comprehensive vision that aligns with business objectives in order to increase profitability and sustainability
• Overseeing five business units and multiple joint ventures across Asia as top authority and IT domain expert
• Highlighting areas in which to introduce new technology thereby creating a significant advantage within a competitive market
• Controlling IT budgets used to deploy IT operations, infrastructure, business systems and site fit-outs
• Ensuring a continuous delivery of service by establishing best practice, policies and procedures
• Adopting a calm and logical approach when dealing with escalated technical issues and IT domain problems, reaching rapid and satisfactory resolution in both technology and operations areas
Key Achievements
• Maximized staff contribution and potential with mentoring and the delivery of training programs
• Established and managed the IT department by implementing key business systems and core infrastructure
• Fostered productive working relations with vendors and stakeholders across Cambodia and APAC regions

ONL Global Ltd
Cheif Technology Officer / Head of Technology

   Jun 2008
— Apr 2016

• Primarily accountable for providing vision, strategy, planning and operational management with additional responsibility for R&D and product/services portfolios
• Galvanised staff to perform to their optimum level by providing extensive training and coaching facilities
• Provided SaaS/IaaS services with a focus on financial services including hedge funds and investment banks
• Took overall control of the IT budget for service software/hardware infrastructure deployments and upgrades, IT production operations and R&D
• Specialised in providing technical pre-sales expertise and carrying out clear and concise presentations
• Managed production IT in China and Hong Kong powering IT managed services and cloud computing
• Directly in charge of key customer accounts across the APAC region and created technical solutions based on individual requirements
• Tasked as the single point of contact for all projects and deployments while overseeing technical teams
• Migrated hedge fund and investment bank legacy infrastructure to ONL global secure private SaaS/IaaS cloud services involving servers, network services and mission-critical business apps
• Embedded and drove ITIL best practice, Agile development methodology, policies and procedures throughout the company including full compliance with SLA requirements
• Architected bespoke technical solutions for customers in order to meet business needs
Key Achievements
• Exceeded expectations by delivering a 200% increase in customer satisfaction and brand loyalty by developing and introducing robust encryption private cloud communication services
• Instrumental in realising a 400% increase in revenue by delivering new business class cloud services focused on high security computing in 2010
• Delivered three data centres in the PRD area ahead of schedule and under budget in 2008

Galaxy Resort & Casino
Chief Technology Officer

   Dec 2005
— Jun 2008

• Devised a viable technology vision including developing a five year plan to drive forward on improvements
• Recruited, motivated and supervised a dedicated team of 60 staff while simultaneously establishing an information systems and technology department
• Identified technologies that provided a competitive edge within the Macau market and executed all initiatives from conception to final deployment/live production operations
• Drove forward on initiatives as lead SME and developed R&D programmes for new gaming offerings
• Instigated bespoke real time analytics to determine any irregular patterns of player/employee activities with added alerts to highlight any potential fraud
• Built a full customer profile by developing and collating big data analyses obtained from multiple channels
• Implemented ITIL-based best practice to ensure the smooth operation of business systems
• Enabled RFID chip sensor technology to track the flow and quantity of chips on gaming tables then feeding data into real-time surveillance and fraud detection
• Led technical deployments and production operations of systems including SAP and Mizzisoft
• Managed IT operations, gaming R&D, security and HR departments across the portfolio
Key Achievements
• Delivered the successful opening of Grand Waldo, Rio, President and Starworld Casinos in Macau in under nine months in 2006
• Played a key role in the design and build out of Phase 1 of the $1.2bn Cotai Mega Resort project by managing all technical aspects
• Headed up hospitality and retail technology in relation to the opening of the five star Starworld Hotel, retail stores, restaurants and bars in 2006 resulting in being awarded several bonuses

Stanford Hotels (A Galaxy Company)
Head of IT

   Feb 2003
— Dec 2005

Golden Gate Services
Senior IT Consultant

   Jan 2001
— Feb 2003

ProactiveNet
Director of Operations

   Jan 1999
— Jan 2001

Pictra
Director of IT

   Mar 1996
— Jan 1999

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