• Taking full ownership for all aspects of IT with the aim to deliver a comprehensive vision that aligns with business objectives in order to increase profitability and sustainability
• Overseeing five business units and multiple joint ventures across Asia as top authority and IT domain expert
• Highlighting areas in which to introduce new technology thereby creating a significant advantage within a competitive market
• Controlling IT budgets used to deploy IT operations, infrastructure, business systems and site fit-outs
• Ensuring a continuous delivery of service by establishing best practice, policies and procedures
• Adopting a calm and logical approach when dealing with escalated technical issues and IT domain problems, reaching rapid and satisfactory resolution in both technology and operations areas
Key Achievements
• Maximized staff contribution and potential with mentoring and the delivery of training programs
• Established and managed the IT department by implementing key business systems and core infrastructure
• Fostered productive working relations with vendors and stakeholders across Cambodia and APAC regions

• Primarily accountable for providing vision, strategy, planning and operational management with additional responsibility for R&D and product/services portfolios
• Galvanised staff to perform to their optimum level by providing extensive training and coaching facilities
• Provided SaaS/IaaS services with a focus on financial services including hedge funds and investment banks
• Took overall control of the IT budget for service software/hardware infrastructure deployments and upgrades, IT production operations and R&D
• Specialised in providing technical pre-sales expertise and carrying out clear and concise presentations
• Managed production IT in China and Hong Kong powering IT managed services and cloud computing
• Directly in charge of key customer accounts across the APAC region and created technical solutions based on individual requirements
• Tasked as the single point of contact for all projects and deployments while overseeing technical teams
• Migrated hedge fund and investment bank legacy infrastructure to ONL global secure private SaaS/IaaS cloud services involving servers, network services and mission-critical business apps
• Embedded and drove ITIL best practice, Agile development methodology, policies and procedures throughout the company including full compliance with SLA requirements
• Architected bespoke technical solutions for customers in order to meet business needs
Key Achievements
• Exceeded expectations by delivering a 200% increase in customer satisfaction and brand loyalty by developing and introducing robust encryption private cloud communication services
• Instrumental in realising a 400% increase in revenue by delivering new business class cloud services focused on high security computing in 2010
• Delivered three data centres in the PRD area ahead of schedule and under budget in 2008

• Devised a viable technology vision including developing a five year plan to drive forward on improvements
• Recruited, motivated and supervised a dedicated team of 60 staff while simultaneously establishing an information systems and technology department
• Identified technologies that provided a competitive edge within the Macau market and executed all initiatives from conception to final deployment/live production operations
• Drove forward on initiatives as lead SME and developed R&D programmes for new gaming offerings
• Instigated bespoke real time analytics to determine any irregular patterns of player/employee activities with added alerts to highlight any potential fraud
• Built a full customer profile by developing and collating big data analyses obtained from multiple channels
• Implemented ITIL-based best practice to ensure the smooth operation of business systems
• Enabled RFID chip sensor technology to track the flow and quantity of chips on gaming tables then feeding data into real-time surveillance and fraud detection
• Led technical deployments and production operations of systems including SAP and Mizzisoft
• Managed IT operations, gaming R&D, security and HR departments across the portfolio
Key Achievements
• Delivered the successful opening of Grand Waldo, Rio, President and Starworld Casinos in Macau in under nine months in 2006
• Played a key role in the design and build out of Phase 1 of the $1.2bn Cotai Mega Resort project by managing all technical aspects
• Headed up hospitality and retail technology in relation to the opening of the five star Starworld Hotel, retail stores, restaurants and bars in 2006 resulting in being awarded several bonuses