Sr IT Consultant

Last Updated: 12th July 2019 (over 3 years ago)



Phone Number


Age Range
25 to 34

Qualification Level

English, Hindi


Shivanna H Gundanavar
113/2, MBD, Jibroo, Ruwi, Muscat - Oman
E-mail : PN : +968-95923040/+918867734326(WhatsApp)


Sr - IT Consultant with Engineering IT seeking for a senior as an individual contributor or techno-managerial role in NOC or SOC infrastructure management, IT operation support, Infra solution, design & architecture, configuration & deployment for enterprise and service provider to contribute my skills, leadership qualities and continue to develop an experience in a professional community.
Career Precis

● IT Consultant with 8 years and 7 months of work experience in plan, design, implement, operate & troubleshoot complex and converged IT infrastructure.
Strong experience managing different server infrastructures and data-center operations across Unix, Linux, Windows and other platforms. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance.
Experience in managing the remote network and global customers/clients offshore for United States of America (USA), United Kingdom (UK), Central Europe (the Czech Republic, Poland, Utrecht, Eindhoven, Slovakia, and Hungary), and Asia Pacific Countries.
Experience in Managing People, Systems, Projects, Customer, Clients, and Vendors.

Operating Systems: Windows Vista; Windows XP; Windows 7/8/10 DOS and OS/2, Linux, Oracle Linux Ubuntu RHEL Cent.
Servers: Windows Server 2008/12/16; AD 200812/16; Nutanix, Citrix XenApp/NetScaler MPX Server, Microsoft Exchange 2007/12/16, Linux, RHEL servers; Server Types: Blade Chassis, Rail Servers and Tower Servers.

Software: MS Office 2007/10/13/a6; Office 365(cloud), Barracuda, PCVisor, Antivirus : Norton/Mcfy/Symentic/Trend Micro, Monitoring : CA- Spectrum, Performance Center, Manage Engine(WM), Solar Wind(NM), Automation Anywhere; Backup Symantec ; Email (Microsoft Exchange, Lotus Notes Mail); Avaya CMS, One drive Oracle and many others.

Hardware: Nutanix,Intel, x86, x86-64 hardware devices, HP Proliant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge M805, Fortinet, NAS (EMC & Lenovo), Cisco and other brands Networking H/W product, desktop and Laptops.

Virtualization: (VMware – ESXI 6.5, 6, & 5.5, Hyper-V, Oracle Virtual Machine, Citrix Xenserver Virtualization etc.)
Security : Soc Specialist, VAPT, MDR, Internal and External Scanning, SQL Injection, Barracuda Email Security and Sentinel scanning, Spam filtering, data guard, FireEye, Info Vista, SonicWALL cloud security scanning.
Storage: SAN (EMC, HP MSA 2040 and IBM - EMC VNX 5200, VNXe 3200), NAS (Dell NX 3230, Netgear, Lenovo, QNAP-TS-853U-RP).

Ticketing Tool : CA, Manage Engine, Zoho.

Backup : Symantec/Veritas, Acronis, Amazon Elephant(Cloud).

Email Administration : Office 365(Hybrid), MS Exchange, Zoho, Mail, Google ..

Networking: OSI Models & Layers and Protocol TCP/IP,UDP; Routers; Switches; Modems; Hubs and Bridges, Aruba, Cisco, Dell SonicWALL, Fortinet, SSL/TLS.
Scripting Long : Power shell, basic Perl and PHP.

Completed B.E. Information Science & Technology from Acharya Institutes of Technology Bengaluru (VTU) .

Completed PU from Basaveshwar Science PU College Bagalkot(PU Board).

Completed SSLC from Dr. BGB & MGK High School Bijapur(K E E S B) .

Training :
Completed training on ITIL foundation, V3 and V4.
Deep training on Microsoft products like server and applications.
IDC security training on block chain and internet security.
Six-Sigma training for improvement of operation process.
Red Hat Certified System Administration and Engineer (RHCSA & RHCE).
SonicWall SDN cloud technology and implementation,
People & Project Management, Partnering for Client Success, Win-Win Communication and Leading with Emotional Intelligence at Infosys.

Work Experience:

Employment History

Company Vision Insurance SOAG OMAN
Role Sr. IT Consultant
Dates Jan 2019 – Current
Achievements(Projects) :
1) Hyper-V to VMWare Migration, 2) VMWare 5.5 to 6.5 Upgradation
3) SOC Infra Setup 4) NOC Infra Setup 5) Barracuda Email Security Setup
6) Citrix CU6 Upgradation 7) NetScaler VPX to MPX Migration
8) AD, DNS and DHCP server 2008 R2 to 2016 Server Migration.
9) Oracle Linux Upgradation 10) Net Backup to Cloud Backup Migration
11) Ooredoo and AWS Cloud Migration 12) O365 Hybrid Configuration
13) File Server Migrate to OneDrive Cloud administration with SharePoint.
14) MPLS to SD-Wan Migration 15) DR-Site Setup and Synchronization.
16) BCP and ITIL implementation.
17) ServiceDesk Setup and Info-Vista Implementation.
18) VAPT and MDR SOC service implementation.
19) PCV(SCCM) Implementation 20) Exposed 100+ Ursl with SSL certificate.
20) SDWan implementation 21) Share point-OneDrive integration

Responsibilities :
Working complete infra NOC and SOC environment with complete data center manager.
SOC – monitoring MDR scanning daily basis, Paladion and HP tool – VAPT internal and external Ip’s.
Managing servers on VMWare(6.5) and hyper-V environment with Nutanix-Dell-HP server’s
Managing multiple Citrix(7.6) CU6 XenDesktop and XenApp server as well Netscalar MPX devices.
Managing Citrix storefront, DDC Studio and multiple Xen Desktop server.
Working on 2008/12/16 widow’s server with x86-64 hardware.
Exposing and monitoring application url trough Netscalar with SSL certificate.
Working on Linux, Oracle Linux, Tomcat and SQL server flatform.
Managing DR or BCP site replication.
Working on AD, DNS, DHCP, AV, WSUS, SCCM server and OS level hardening
Working on HP, Netapp, QNAP storages and Acronis, Veritas and Symantec backup.
Paladion Soc service, HokEye-SolarWind monitoring,
Manage engine and Zoho ticketing tool.
Working on Exchange and O365 email server both cloud and on firm flatform.
OneDrive-Skype-QlickSense dashboard maintaining.
Working on Checkpoint and SonicWALL firewall
Working on MPLS-ADSL-SDWAN network setup.
Implemented Cisco-HP-Aruba switches and router’s.
IIS Web server and hosting multiple URL’s from Net scalar with SSL certificate and load balancing.
Handling multiple file server, print server, application server, SQL and Oracle server.

Company Infosys BPM LTD
Role Asst Manager (Sr. Technology Analyst)
Dates Mar 2017 – Jan 2019
Clients MccaMish, Cisco, icici, Nab, sps, bt more than 205 clients.

Achievements : Hyper-V & VMWare Implementation & Migrations, Azure & Office365 Implementation, Chassis Deployment, MPLS Connectivity, NetBackup, Storage Automation. NAS Migration and Implementation, Domain Controller Migrations, Seizing of FSMO roles, Server Migrations, Completed NMS infra, AVAYA CMS, Domain Consolidation, SCCM Deployment, Domain consolidation, Finished ITIL 2011, Sixth sigma and quality trainings, Extra Miler Award and Smoothly handling the end to end Operations, IMC, NMS & Team Management(38),

Technology Storage : SAN/NAS/DAS,Windows Server: 2k8/12/16: HyperV, VM Ware, Azure, NMS, CMS, Windows, Linux, Exchange, Office 365, Powershell Scripting and Hardware Technology.

Supporting IT infra and Client & Server environment across globe.
Performs regular system maintenance, backups, hardware and software upgrades, physical to virtual migrations and performance tuning
Working in transition and operational support flatform.
Work with global colleagues to provide globally consistent processes and procedures
Managing Ticketing tool and SLA analisys.
Working environment ITIL process-Transition & Operational Mngt, SLM & Change Mngt, Vendor Mngt,.
Handling ticketing(AHD), NMS(CA, SolarWind), CMS(Avaya) tools.
Patch, AV, AD, Storage & Backup Management.
Working on Office 365 and Exchange mail server
Managing Hyper V, VM Ware and cloud server infrastructure.
Handling MS Azure environment serve.
Involving internal clients and external ISO audits.
Using SCCM and handling across globe clients.
Asset Management and Hardware Management.
Vendor and client management.
Create, review, maintain and update documentation

Company Symbiont Group Pvt Ltd
Role Senior System Administrator/Network Admin
Dates Nov 2015 – Mar 2017
Clients Symbiont Group of Companies ( Infra, Group, IT & Security)

Technology Server: 2k8, Routing & Switching: Cisco & HP; :: AD,DNS, DHCP; Firewall: Fortinet, Sonic Wall. OS : Windows & Linux.

Handling entire IT infrastructure.
Handling Fortinet firewall & Analyser
Network (Solar Winds) & Server Monitoring(Happy APPs)
IT (Employee) Monitoring & Trouble shooting Day to day Task(TT).
Configured and Installed Server & Monitoring Tool.
Handling Windows server 8 & 12 standard edition.
Installed & maintaining Network & Server Monitoring tools.
Managing Email Server office 365 & Exchange 2010
Regular data backups & Recovery (NAS) EMC2
Handling Cloud Server & Applications
Installed & Troubleshooting Dell power connect and Cisco router.
Daily monitoring, managing all Infrastructure and handling firewall policy (FORTIGATE & Sonicwall)
Working on proxy server, Email Gateway.
Network Printer Maintenance.
CCTV & Access Control Maintenance.

Company CMRS Group Pvt Ltd
Role Senior System Administrator/Network Admin
Dates Nov 2012 – Oct 2015
Clients CMRS Developers, Science Inbox, CMRS InfoTech, CMRS Graphics
CMRS Brand ship, CMRS Enterprise, Ventures and CMRS Ecora
Technology Server: 2k8, 2k12; Routing & Switching: Cisco & Dell; :: AD,DNS, DHCP; Firewall: Cisco, Sonic Wall. OS : Windows & Linux.

I am handling total 11 branches in CMRS group of companies
Handling LAN, WAN & VPN.
Hardware and software troubleshooting.
Understanding security protocols and standards
IT Monitoring & Trouble shooting.
Configured and Installed Server & Monitoring Tool.
Handling Windows server 8 & 12 standard edition.
Installed & maintaining Network & Server Monitoring tools.
Managing Email Server office 365 & Exchange 2010
Regular data backups & Recovery (NAS)
Handling Cloud Server & Applications
Produces standard reports for organization
Installed & Troubleshooting Dell power connect and Cisco router.
Daily monitoring, managing all Infrastructure and handling firewall policy (FORTIGATE & Sonicwall)
Working on proxy server, Email Gateway.
Network Printer Maintenance.
CCTV & Access Control Maintenance.

Company Karnataka Examination Authority Belgaum
Role Network Engineer (Contract)
Dates May 2011 to Sep 2012
Description Provided 24x7 Support for Karnataka region
Handling Windows Server & Email Gateway
Troubleshooting on Desktop, laptop and other hardware.
Worked on L1 support and system support.
Worked on AD ID creation deletion and other issue.
Worked on V-SAT [VERY SMALL APETURAL TERMINAL] networks as an alternate network.
Managing and Troubleshooting VPN all over Karnataka.
Handling windows and linux machines.
Troubleshooting hardware problems in regards to : all the server, LAN & WAN
Range Solving software problems - Microsoft (Windows 2000/2003; SQL. Exchange 5.5, 2003,2007;
Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices
Repairing IT Hardware & Installing IT infrastructure.

Worked as a Network & Product Support from Sep - 2011 to Apr-2012 in 24/7 Customer AS a CIE, Bengaluru.
(Supporting to customers and end Users via remote or Email or call regarding adobe product issues)

Own servicing and Installing systems and Network product from Sep - 2010 to Sep - 2011 as Freelancer
Professional Attainments
Key projects handled for Internet/Mobile Service Providers like Airtel, BSNL, IDEA, Vodafone, TATA, Aircel, and Uninor.
Closely worked with product vendors like Huawei, Ericsson, Nortel Networks and Nokia Siemens Networks
Accomplished more than 500+ Projects at Airports, Commercial Complexes, Shopping Malls, Government Building, IT Parks, Hotels, Resorts, Hospitals, Residential Apartments, Houses, Schools, and Colleges

Personal Strengths:

Good Communication skills, Ability to quickly adapt to different project environments.
Self-Learning attitude, Sense of Responsibility and Dynamic Team player.
Calm, Confident, Committed.

Personal Details:

Nationality : Indian.
DOB : 06 Mar 1987
Language Spoken : English, Kannada
Passport: : Available and valid, furnished upon request
Reference: : Available and furnished upon request

Declaration: I hereby declare that the above furnished information is true to the best of my knowledge & belief.
Place: Bangaluru (Shivanna H Gundanavar)

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