
Business Strategy Expert | Creator of 6 Figure E-Commerce Companies | Branding Wiz | Recruiting and HR | CRM
Last Updated: 5th September 2019 (over 3 years ago)
Summary
Both creative and organized, I have worked on projects for brands such as Budweiser, Kokanee, Coca Cola, Fresh Prep, and Hasboro. I am experienced in creating visual content, social media marketing strategy (including Facebook ads), email marketing, event production, event management, and working with agencies.
Furthermore, I am skilled in full cycle recruiting, including creating job postings, shortlisting candidates, evaluating questionnaires, conducting interviews, making a hiring decision, and onboarding new hires. I have helped a 5 person team grow to an organization of 35.
I'm looking to join an organization that can challenge me deeply, make me think, and also give me the opportunity to create a lasting positive impact on the world. I would enjoy helping companies with business development strategy, operational efficiency, and HR strategy.
In my spare time, I like to travel (I have been to over 35 countries! Most of them solo), surf, cook, play tennis, read, and ride motorbikes.
Education
Bachelors of Commerce - Finance Specialization
Sep 2013
— Apr 2017
• Winner of JDC West, CPA Board Governance, and Berg International Case Competitions.
•3.6 GPA
Experience
Owner and Operations Manager
Feb 2018
— Current
• Developed a business + logistics model that yielded 6 figure revenues and an avg. of 26% profit margin over 18 months.
• Shopify expert: site design, product management, fulfillment, copywriting, digital marketing, & analytics.
• Organically built a social media and email list following that includes over 70,000 followers across platforms.
Manager of HR and Customer Support
May 2017
— Jun 2019
•Directly managed the online customer support division of 6 employees using Intercom; Proficient in online customer support, technical troubleshooting, employee training.
•Responsible for all account payable duties - including payroll, vendor invoices, office utilities, and legal, accounting, & bank fees.
Trade Marketing Assistant
Apr 2016
— Sep 2016
• Managed relationship and accounts with 6 brand partners, including Whistler Blackcomb, BC Lions, Rockin' River Music Festival, and COG Music Festival.
• Served as the client contact at Budweiser events in Vancouver and created training manuals for contracted employees at the events.
Sales Consultant, Store Manager
Jun 2013
— Feb 2017
• Conducted interviews with potential candidates and onboarded new employees.
• Admin duties such as bank deposits, inventory tracking, shipping/receiving, and managing the staff schedule.