Business Analyst

Last Updated: 1st April 2018 (over 4 years ago)




Age Range
18 to 24

Qualification Level

English, Hindi, Urdu


PROFESSIONAL SUMMARY  Certified Scrum Master (CSM) – Scrum Alliance, Certificate ID 000714475  Experience in leading cross-functional teams in the development, documentation and delivery of IT software’s.  Earned several promotions due to exemplary work performance.  Provided best input to the development and frequently modified the system to meet the client needs and develop business specification to support these modifications.  Lead analysis of business requirements and processes through document mapping/analysis and workflow analysis.  Liaise between business and technical personal to ensure a mutual understanding of processes and applications.  Collaborated with information technology and business management to establish a strategy and architecture of new CRM to meet business needs. Collaborated with Business Sponsor to define scope of projects and timelines associated with completion of project.  Managed two separate teams of 5 members each to perform day to day management and delivery as per scrum framework and documentation in accordance with the requirements of business needs.  Worked on Agile software development methodology.  Knowledge of ERP, CRM – Salesforce cloud and Life sciences. TOOLS AND SKILLS  Requirements Gathering & Analysis  Stakeholder Management  Expert in MS OFFICE  Proficient in SQL, C#  Wireframing, Mockups – MS Visio  User Acceptance Testing (UAT)  Risk Management  Enterprise Implementations  Scrum Framework  Estimation and division of PBIs to User stories  CRM – Salesforce  Report generation – Power BI


Graduate - Engineer

   Jun 2011
— May 2015

OCT 2011 – MAY 2015 BACHELOR OF TECHNOLOGY, BIOTECHNOLOGY. Chaitanya Bharathi Institute of Technology (CBIT), Hyderabad.

JUNE 2009 – MAY 2011 BOARD OF INTERMEDIATE EDUCATION SriChaitanya Junior College, Hyderabad


Business Analyst

   Aug 2015
— Current

August 2015 – present Business Analyst

Projects: Thomson Reuters, United States of America 1. Integration of different ERP systems such as Sage 50 ERP, Sage 100 ERP and Sage 500 ERP with the Tax Engine for Indirect Tax determination. Development of connectors which determines the indirect tax using the Thomson Reuters ONESOURCE Tax Engine and SAGE ERP’s.  Maintaining the Product Backlog Items (PBIs) – Visual Studio Team Services and facilitating Scrum framework for the team.  Acted as a liaison between Client team, Technical Development team and Application Testing team.  Worked on estimation process to estimate the BA efforts (time) for the change requests per release and bring approval from the client for the same.  Authored Business Requirement Documents (BRDs) and Go to Market (GTM) materials.  Evaluating the risk related to implementation and testing processes.

2. Exemption Certificate Portal. Exemption Certificate Portal automates work-flow for certificate requests, organizes existing exemptions and eases reporting for audit compliance requests.  Assisted in completing an eight-months project that lets the customer upload the exemption certificates and eases the tax exemption process.  Developed a system for monitoring customer issues that were integrated into the tax exemption database.  Spearheaded a movement to integrate customer service and databases to allow a valuable customer relationship.  Managed data clean up and data migration for all customer and historical sales data.  Managing the process, monitoring and maintaining the VSTS board.  Created training documents and trained end users, post Go-Live support.
 Developed software enhancement specs, test programming changes, and bug fixes.

Islamic Development Bank. Saudi Arabia
3. Islamic Financial Industry Information(IFII). The IFII Project mainly focused on collecting Islamic banks’ data. The users of IFII can search and analyze the banks' online information. The users will be able to download data, Financial Statements, generate customized reports and view other Institutional Information such as Governance and rating information published by different banks.  Responsible for Business Analysis and Requirement Study.  Created Wireframes and Mockups  Project Tracking and facilitating sessions for effective deliverables.  Communicating with client and working on diving the PBIs to user stories – VSTS Board.  Facilitating and participating in sprint planning, review and retrospective.  Analyzed and provided solutions to production problems.  User Acceptance Testing before deployment to the Client.

Deloitte, United States of America
4. Section 987 Analyzer The Section 987 Analyzer tool is developed to calculate 987 gains and losses under the 1991 proposed regulations and 2006 proposed regulations. This tool will be utilized by IT.QCS in the U.S and India to calculate tax positions under 987 for purposes of planning and compliance.  Working directly with product owners and stakeholders to elicit their feedback on customer satisfaction items  Creating Product Backlog Items in VSTS for each sprint.  Analyzing and preparing the acceptance criteria for different Product Backlog Items.  Partnering with Development Leads to identify opportunities for better collaboration and process improvements  Gathering and documenting business requirements.  Identifying and gathering business goals from the client  Worked closely with the development team to clarify and understand functionality and provided feedback.

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