Human Resources Professional


Last Updated: 22nd December 2020 (about 1 year ago)

Address
United Kingdom

E-mail
Locked

Phone Number
Locked

Gender
Female

Age Range
35 to 44

Qualification Level
Masters

Languages
English, Portuguese, Spanish

Summary

A versatile and solutions-oriented human resources professional with expertise in recruitment, hiring, training, benefits administration, career development, performance evaluation, compensation structures, rewards and recognition, employee engagement, and strategic talent management. Successful track record of supporting cross-functional, global, and diverse teams that enhance operational efficiencies, support business growth, and meet performance objectives.

Education

San Ignacio University
MBA Human Resources Management

   May 2019
— Dec 2020

Universidad Dr. Rafael Belloso Chacín
Master of Labor Relations

   Sep 2006
— Jan 2009

Universidad Dr. Rafael Belloso Chacín
Industrial Relations

   Sep 2001
— Jan 2006

Experience

HISPANIC GROUP CORPORATION, Miami, FL
Media Planner Intern

   Oct 2019
— Current

Support sales efforts from end-to-end including lead generation, increasing brand awareness, assessing prospect needs, contract administration, relationship building, and retention. Assist in the development of media campaigns, budgeting, and strategic planning according to unique business objectives for a diverse portfolio of clients. Support and execute buying approaches for custom account campaigns. Conduct industry research and trends analysis to generate the appropriate marketing mix across a variety of media channels to reach targeted audiences most cost-effectively.
• Serve as the main point of contact for vendors and external partners to address general media inquiries and solicitations.
• Spearhead and implement paid advertising programs for social media platforms (Facebook, Instagram), television, and radio.
• Measure, evaluate, and report performance metrics to decision-makers to ensure results align with client goals, adhere to best practices, and maximize margins.

ERNST & YOUNG, BUENOS AIRES, ARGENTINA
Talent & Professional Development Supervisor

   Oct 2017
— Mar 2019

Designed and executed talent and professional development initiatives to achieve established global goals that complied with internal and external regulations. Assisted in content creation, curation, and distribution of learning materials for professional development. Innovative, custom collateral included eLearning resources, training manuals, and workshop programming. Managed and overhauled the global onboarding process and procedures. Evaluated complex data sets to prepare presentations for management and leadership teams.
• Increased the use of interactive learning platforms and tools by 35% in usage of learning through direct contact and follow-up with end-users to improve interfaces, resulting in an enhanced educational experience for internal clients.
• Led and oversaw the ongoing management of the global Excellence Award recognition program within the EY Knowledge division.
• Directed all aspects of the global EY Knowledge new hire onboarding programs, allocated appropriate training materials, and individualized platforms, which improved retention by 20%.
• Simultaneously oversaw the rewards and recognition program during a platform migration that educated a targeted population to adapt to newly defined procedures and conditions on time and without errors.

SCHLUMBERGER, Caracas, Venezuela
HRBP, HR Representative

   Jun 2012
— Jul 2017

Provided tactical, direct support to employees and managers in matters related to recruiting, hiring, relocation, visa acquisition, local and international transfers, benefits administration, career development, performance management, compensation structures, ongoing training programs, meeting engagement initiatives, enforcing legal matters and corporate policies.
Served as the primary contact for internal and external stakeholders on national and international company standards, proprietary tools, and processes to ensure compliance with federal laws and regulations. Anticipated and implemented strategies to mitigate workplace challenges as conditions evolved. Orchestrated relocation and immigration services support to expatriate associates and Venezuelan employees and families transferred to various international locations.

• Consistently achieved clients’ recognition with special highlights on services focus, collaboration, initiative, and continuous improvements.
• Improved the HR department’s reputation by instilling trust, providing extreme professionalism, and through prompt, thoughtful delivery of responses and solutions.
• Acted as HR Enablement for Leading the Change -Transformation Global Initiative trained in person 95/90% of Operations Managers and 65/50% Support functions managers countrywide, approximately 1.200 employees in 5 months.
• Spearheaded the Quality Steering Committee the HR Venezuela team for 3 years. Consistently ranked amongst the top 3 teams in compliance with corporate HR standards & certifications.

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