Technical Writer


Last Updated: 20th September 2017 (over 5 years ago)

Address
United States

E-mail
Locked

Phone Number
Locked

Gender
Prefer Not to Say

Age Range
45 to 54

Qualification Level
Other Post Graduate

Languages
English

Summary

I am a Technical Writer with experience in the software and mechanical engineering fields. My current role involves developing and maintaining software product documentation for end-users, installers and system administrators. I work closely with software developers and quality assurance personnel to develop information solutions for several software products.

I have prior experience creating operation manuals for the mechanical engineering industry.

Education

University of California - San Diego
Certificate in Technical Writing

   Jan 2012
— Dec 2013

Two-year certificate program covering processes, tools and concepts used in the field of technical writing.

University of North Carolina - Charlotte
Bachelor of Arts, Political Science

   Aug 1991
— Dec 1993

Peace College (Raleigh, North Carolina)
Associate of Arts, Liberal Arts

   Aug 1989
— May 1991

Experience

Siemens
Information Developer

   Feb 2014
— Current

-Work with senior developers to develop information solutions for software products
-Develop and maintain software product documentation for end-users, installers and system administrators
-Learn the product, conduct research and define document content and scope
-Manage dependencies and relationships between documents to achieve consistency across multiple software releases and products
-Research new products and changes to existing products to identify impacts to documentation
-Modify documentation in response to customer feedback and other assessments

Valmet
Project Administrator

   Dec 2004
— Oct 2013

-Served as administrative assistant to the members of the Capital Projects Execution Team and the Director of Capital Projects
-Managed the creation of boiler operation manuals, including document copyediting, hard copy production and issuance to clients
-Facilitated improvements to the documentation process
-Served on the taskforce to develop the project execution database system, including the creation of specifications for new functionality
-Designed manuals used for training employees on the project execution database system

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