Procurement and Operations Manager

Last Updated: 22nd June 2018 (over 4 years ago)



Phone Number


Age Range
35 to 44

Qualification Level
Other Post Graduate

Arabic, English, French


Experienced Procurement, Compliance and Operations Specialist with over 17 years of experience in successfully managing the Operations, Procurement & Compliance activities of International Humanitarian & Development Projects funded by USAID, and EU. Extensive experience in the grants, financial reporting, procurement processes systems and donor’s regulations. Holds a postgraduate degree in Operations and Supply Chain Management, Certified International Procurement Professional (CIPPTM). Fluent in Arabic and English, basic French.


University of Liverpool
PGD Operations and Supply Chain Management

   Mar 2017
— Dec 2017

International Academy of Business and Financial Management
Certified International Procurement Professional (CIPP)

   Nov 2013
— Nov 2013


The National Center for Human Rights
Procurement and Contractual Procedures Advisor

   Mar 2018
— Current

Responsible for providing procurement and contractual procedures advice to EU program grants beneficiaries.

Development Alternatives Incorporation
Procurement and Operations Closedown Advisor

   Jan 2018
— Feb 2018

Responsible for the closedown phase of the procurement and operational activities for the project
• Provided oversight to the remaining procurements to ensure that all purchase records are performed, paid to vendors, and closed.
• Managed the closedown operations of all project office, including office management, landlord coordination, and vehicles disposition.
• Supervised the overall management and inventory recording for all USAID property during the closedown.
• Directed the closedown of the project office including the disposition of all equipment as directed by USAID.

Cooperative Housing Foundation
Procurement and Logistics Manager

   Sep 2017
— Nov 2017

Responsible for the management of procurement and operational activities of $23 million USAID funded project, with adhering to policies and procedures to ensure that all commodity procurement actions are compliant with regulations.
• Responded to procurement/logistics requests related to supplies, materials, and other items for project beneficiaries and activities.
• Ensured all procurement requests are completed with all the required information, and according to established rules and regulations .
• Maintained an efficient inventory system for procured goods and materials, including office equipment.
• Supervised the procurement and logistics team and ensured that all activities are implemented accurately and in a timely manner.

Development Alternatives Incorporation
Procurement, Operations and Grants Manager

   Dec 2014
— Aug 2017

Responsible of managing the procurement, grants, and operational activities of USAID $40 million funded project, with adhering to policies and procedures to ensure that all commodity procurement actions are compliant with rules and regulations.
• Managed procurements to ensure USAID compliance, cost reasonableness, allowability and allocability, accurate financial accounting and proper internal controls, and timely reporting.
• Certified potential vendors goods and services were in compliance with source and nationality requirements.
• Supervised the procurement, operations and grants team and ensured that all activities are implemented accurately and in a timely manner.
• Negotiated favorable contract terms and streamlined channels of suppliers.
• Developed solicitation documents including RFQs, RFPs, evaluation criteria, and performance indicators.
• Point of contact for day-to-day operational support of all project offices including office management, landlord coordination, and office repairs.
• Executed the opening of project field offices in Amman, Irbid, Tafileh, and Aqaba governorates including conducting property evaluations and negotiating lease terms with landlords.
• Supervised the closing of field offices as well as coordination of disposition.
• Ensured project office safety and security and health standards were in compliance with set policy.
• Ensured project compliance with all applicable USAID grants-under contract regulations and DAI grant and procurement policies and procedures.
• Negotiated grant terms and budgets with prospective grantees.
• Monitored grantees closely to ensure that deliverable, milestones, and expectations are met and are of high quality.

Jordan Enterprise Development Corporation
Senior Procurement Officer

   Feb 2013
— Nov 2014

Responsible for managing the procurement process, relationship with suppliers, and grants administration activities, and for the planning and implementation of the purchases and procurement of EU programs grants beneficiaries, totaling Euro 55 million.
• Directed supplier management projects that notably improved supplier selection, contract negotiation, performance rating, and classification.
• Designed and developed a procurement handbook and operating modules that were adapted as the standard for implementing procurement procedures.
• Streamlined the departmental processes and procedures to improve business operation.

European Union
Senior Finance and Contracts Officer

   Sep 2005
— Jan 2013

Responsible for the financial and the contractual management of EU projects in Jordan and Yemen.
Support the project operational units throughout planning, and implementation of projects, including preparation of financing agreements, tender dossiers, offers evaluation, and contracts negotiation. Perform control and verification missions, in addition to financial analysis in the preparation of payments.
• Supervised the financial and the contractual management of 300 contracts including good, service and works contracts totaling 73 million Euros in Jordan and Yemen.
• Initiated tendering, evaluation and successfully implemented contracts for projects in Jordan &Yemen totaling 40 million Euros.
• Trained Consultants, Ministries, NGO and SME staff on the procurement procedures and Implementation rules.

Program Management Unit
Procurement Officer

   Oct 2001
— Sep 2005

Supported establishing the rules and structure for the PMU, as well as the contractual procedures to ensure project activities are in line with EU rules and regulations.
• Managed staff training plans.
• Developed process flows and completed knowledge transfer of procurement procedures
• Identified the needed staff training and conducted regular workshops and training sessions on proper procurement procedures

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