customer service


Last Updated: 11th October 2017 (over 5 years ago)

Address
Spain

Category
Call Centre and Customer Services
Education, Teaching and Training
General Vacancies
Telecommunications

E-mail
Locked

Phone Number
Locked

Gender
Female

Age Range
45 to 54

Qualification Level
Degree

Languages
English, French, Spanish

Summary

•Attended clients, as a cashier, a salesperson, and answering phone calls.
•Taught online one to one English conversation classes and to groups of 2 to 6 students. •Wrote short student assessment reports at the end of each online lesson.
•Supported and guided students with their English and French learning.
•Encouraged students to express themselves by asking them questions about the lesson.

•Trained, supervised and mentored new interior design employees.
•Coordinated work schedule with deadlines, distributed work and followed up.
•Ability to communicate ideas and issues clearly and concisely and build relationships with clients and co-workers.
•Ability to manage priorities in a fast pace environment.
•Conceived creative solutions, for last minute modifications and on site issues.

Education

Global TESOL College
Advanced TESOL Certificate

   Nov 2010
— Nov 2010

Advanced TESOL Certificate 120 hours, 2010
•Global TESOL College, Toronto, Canada •Specialisation: TOEFL

Intensive ESL program, how to teach English as a second language to foreigners.

Dawson College
Interior Design

   Sep 1989
— May 1992

Interior Design Diploma of Collegial Studies (D.C.S.), 1992
•Dawson College, Montreal, Canada

3 year program of Interior design.

Experience

English Live EF
online English teacher

   Oct 2013
— Current

•Teach online power point conversation classes, to groups of beginner to advanced level students, from all origins. Lessons are private one to one or group lessons. Provide feedback for every student after each lesson.

Espace Concept, Sceno-Plus, Pappas Design, GHA design, Patty Xenos Design
Interior Designer

   Jan 1995
— May 2011

Interior design Department coordinator - Sceno Plus, Montreal, 2008 - 2011
•Ensured coordination of information, between the interior design department and other departments. Supervised interior design team’s work.
Interior design Project manager - Espace Concept Design, Montreal, 2003 - 2008
•Presented projects to clients, produced drawings for tender, trades and construction.
Senior interior designer - Patty Xenos Design Inc., Montreal, 2003 contract
•Designed exterior residential and commercial façades with distinct appearances.
Intermediate interior designer - GHA Design, Montreal, 2001 - 2003
•Planned functional spaces of different sizes and for different needs.
Intermediate interior designer - Pappas Design Studio, Montreal, 1999 - 2001
•Produced 3D coloured drawings for presentations.

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