customer service
Last Updated: 11th October 2017 (over 5 years ago)
Summary
•Taught online one to one English conversation classes and to groups of 2 to 6 students. •Wrote short student assessment reports at the end of each online lesson.
•Supported and guided students with their English and French learning.
•Encouraged students to express themselves by asking them questions about the lesson.
•Trained, supervised and mentored new interior design employees.
•Coordinated work schedule with deadlines, distributed work and followed up.
•Ability to communicate ideas and issues clearly and concisely and build relationships with clients and co-workers.
•Ability to manage priorities in a fast pace environment.
•Conceived creative solutions, for last minute modifications and on site issues.
Education
Advanced TESOL Certificate
Nov 2010
— Nov 2010
•Global TESOL College, Toronto, Canada •Specialisation: TOEFL
Intensive ESL program, how to teach English as a second language to foreigners.
Interior Design
Sep 1989
— May 1992
•Dawson College, Montreal, Canada
3 year program of Interior design.
Experience
online English teacher
Oct 2013
— Current
Interior Designer
Jan 1995
— May 2011
•Ensured coordination of information, between the interior design department and other departments. Supervised interior design team’s work.
Interior design Project manager - Espace Concept Design, Montreal, 2003 - 2008
•Presented projects to clients, produced drawings for tender, trades and construction.
Senior interior designer - Patty Xenos Design Inc., Montreal, 2003 contract
•Designed exterior residential and commercial façades with distinct appearances.
Intermediate interior designer - GHA Design, Montreal, 2001 - 2003
•Planned functional spaces of different sizes and for different needs.
Intermediate interior designer - Pappas Design Studio, Montreal, 1999 - 2001
•Produced 3D coloured drawings for presentations.