17 Years of Experience in Automotive Service, Quality and Engineering


Last Updated: 17th October 2017 (over 5 years ago)

Address
India

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
35 to 44

Qualification Level
Degree

Languages
Arabic, English, Hindi, Urdu

Summary

Having a fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems, and professional ethics.
Having a thorough understanding of problem-solving and quality improvement tools and techniques.
Expertise in Root Cause Analysis of internal production line failures, and Field/Warranty failures and given countermeasure to the respective Departments.
Mistake Proofing using Poka-Yoke techniques implementation at In process.

Education

Institute of Integrated Management & Engineering
Bachelor of Mechanical Engineering

   May 2001
— Apr 2004

Mechanical engineering is the discipline that applies engineering, physics, and materials science principles to design, analyze, manufacture, and maintain mechanical systems. It is one of the oldest and broadest of the engineering disciplines.

Experience

DSK Motowheels Pvt. Limited
Deputy Manager - Quality Control Department

   Sep 2014
— Current

•Root cause analysis of Vehicle Quality problems and given countermeasure to the respective Departments
• Investigate product quality problems, determine root cause, gather and analyse data and implement corrective action to reduce or eliminate the cause.
• Support, Customer Service to ensure fulfillment of customer requirements.
• Responsible for ensuring smooth running of the Vehicle quality department, whilst ensuring that department targets and delivery schedules are met.
• Provided training to the New Associates in Failure analysis Process, Reliability Test Planning, and Execution
• In charge of archiving all Vehicle quality related administrative records and then filing them.
• Providing direction in implementing Incoming Parts Inspection plans, First Article Inspection, In Process and Final Product Inspection, Sampling Plans, inspection and test acceptance criteria, and resolve non-conformances.
• Monitoring all inspection and testing equipment to ensure current and valid calibration and Ensuring all testing is performed to the highest standards.
• Expertise in Root Cause Analysis of internal production line failures, and Field failures
• Corresponding with OEM for any Failures at both 0 km and Field Failures
• IQIS (Integrated Quality Information System) tracking for new complaints from Customer at different locations across the INDIA.
• Liable for Root cause analysis of return parts from customer 0Km/Field
• Preparation of OCP`s (Operation Control Procedure) for each Process
• Participating in all safety related training workshops organized by the company

Jay Bharat Maruti Group
Sr. Executive - Engineering Quality

   Sep 2011
— Aug 2014

• Preparation of Work Instructions
• Preparation of Advanced Product Quality Planning (APQP) and customer specific input requirement to drive the project.
• Handled the tasks of maintaining , monitoring and ensuring highest quality of automobile equipment
• Maintained and recorded data related products, materials and processes
• Adept at efficiently dealing with a variety of customer service matters
• Ability to perform initial diagnostic evaluations and assess vehicle issues
• Responsible for customer complaint analysis and interacting with Customer to explain the failure analysis details
• Mistake Proofing using Poka-Yoke techniques, implementation at In process.
• Work on Trouble Shooting Activity, Validation, Preventive Maintenance.
• Conducting Trials & Sets, Identifying Changes, Making Modifications & Improvements.
• Taking Countermeasure against the earlier Defect report, to eliminate the problems at next stage.
• Conducting process capability studies at various stages of manufacturing.
• Take corrective action on quality problem in components, in house & Customer’s End.
• Planning and directing activities related with development, application and maintenance of quality standards of automobile products

Honda Motor Cycle & Scooters India Pvt. Limited (HMSI)
Inspector (Associate) Vehicle Quality Control Department

   Apr 2001
— Feb 2004

• Root cause analysis of Vehicle Quality problems and given countermeasure to the respective Departments
• Inspection of Vehicle with Dynamometer test (i.e. -Brake Test, Acceleration Test, Speedometer Test), Head Light Insp., Drive test, Visual Inspection & Paint Inspection Etc.,
• Knowledge about Endurance Test, Emission Lab Tests (i.e – Indian Drive Cycle Test, Power test & Fuel Consumption Test).
• Monitor day-to-day Market quality issues & analysis the Root Cause to make the Countermeasure and implementation.
• Root cause analysis and improvement plan for Japanese R & D Complaint’s.
• Responsible for incoming product quality and fit and function in final assembly.
• Technical support to vendors regarding Part Quality problems. Random sampling & inspection of Bought out parts.
• Monitor Standard Room Operation on Daily basis.
• Calibrate measuring instruments, Precision Tools as per schedule.
• Maintain ISO 9001 & 14001 Documents.
• Conducted “On Job Training (OJT)” to the Line Associates for new model production & process.
• Participated in Kaizen improvement activities to assure, optimize productivity and costs.
• Closely monitoring and examine each stage of the entire production process.
• Using precision tools and Statistical software to quick identify defective parts.
• Conducted quality audits and surveys.
• Identifying unsafe working practices. Discussing inspection results and conclusions with production managers.

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