Project Director (ICT/ELV Systems)

Last Updated: 18th September 2017 (over 5 years ago)

Kuala Lumpur, Malaysia


Phone Number

Qualification Level



Regional Operational Management

• Managing operational teams running diverse projects in different countries within a geographic region.

Management of large-scale turnkey integrated systems projects including: implementation, technical, financial and contract control, for example:

• Sidra Hospital, Qatar ICT/ELV Subsystems
• Incheon International Airport, South Korea, Integrated Security System.
• Kuala Lumpur International Airport, Malaysia, Access Control and Alarms Monitoring System.
• Traffic Control and Surveillance System for Hong Kong – Shenzhen Western Corridor Highway.
• Software Development Design Study for RTA Sydney for a Bus Monitoring and Management System.
• City and County of San Francisco, USA, Parking Meter Management System.

Business and sales development:

• Determination of business strategy, markets and customers
• Identifying and managing stakeholders.
• Bid management of large technology related solutions.
• Consultancy for operational management and technical services

Other skills and abilities:

• Life cycle management of technology projects.
• Contract mobilization and phase-in.
• ‘Firefighting’ projects in crisis.
• Contract, Claims and Projects Financial Management.
• Building and developing teams
• Good builder of long lasting stakeholder relationships.
• Experienced in working at Board and Senior Government levels.
• Extensive international experience in Europe, North America, Middle East and Asia Pacific


Loghborough University of Technology
Electronic and Electrical Engineering

   Sep 1973
— Jun 1976

BSc (Hons)



Corporate Security Solutions Sdn Bhd, Malaysia
Associate Director - Projects

   Sep 2016
— Current

Siemens WLL, Qatar
Head of Building Technologies Special Projects/Project Director

   Mar 2012
— Nov 2015

Initially I was responsible for Profit and Loss of the Fire, Safety and Security, and PLC based Building Automation Systems business in Qatar including achievement of annual business targets with focus on:
• Business development, sales and marketing
• Project delivery and execution in full compliance with contract requirements and standards, on time and on budget.
• Delivery of quality service and maintenance support to Customers.

Since March 2013 I have had specific responsibility for the delivery of Sidra Hospital turnkey ICT/ELV project (value in excess of US$ 100 million) as the Lead Partner in a Consortium with Atos. The works scope covers 25 subsystems including, for example: Data Center, Data Networks (hardwired and wireless), Security/Surveillance, Fire Detection, Audio Visual and Background Music, Patient Entertainment and IPTV Systems and ,Nurse Call System. At the peak time I was responsible directly and through subcontractors, for 1,200 staff and workers.

Projects included:
• Sidra Hospital ICT ELV System (as above): US$ 100+ million
• Qatar Foundation New HQ: Security and Building Automation (PLC): US$ 10 million
• Qatar Foundation Education City PLC Building Automation Systems: 6 projects: US$ 10+ million
• Thermal imaging for Flare Stack Monitoring (Ras Laffan, Qatar) US$ 0.75 million
• Pearl Qatar Smart Island Infrastructure: US$ 16 million

Siemens LLC UAE
Projects Director - Lower Gulf Region

   Nov 2007
— Mar 2012

I was a member of the Management Team with specific responsibility for the profitable and on time delivery of all the contracts: integrated security systems, command and control centers, service and maintenance work etc. in the Lower Gulf Region.

I had responsibility for a team of 60+ staff in three countries (UAE, Qatar and Bahrain), of various nationalities and from differing cultural/religious backgrounds.

Projects included:
• Dubai Police GHC Command and Control Center: US$ 20 million
• Dubai Police CCTV On Street Surveillance Systems (3 projects): US$ 12 million
• Abu Dhabi Police Control Rooms (3 locations): US$ 9.5 million
• Doha Asian Games C4I (National Command Center) and Games Physical Security project close out: US$ 90 million
• Bahrain International Airport Security & Surveillance System: US$ 1.75 million
• CNIA Emergency Call Center: US$ 5 million
• Dubai International Airport: bid phase for new AOC and CCC command centers for Terminal 3

Serco North America (San Francisco)
Program Director - West Coast

   Jun 2006
— Feb 2007

I was responsible for:
• P & L for West Coast (Revenue Business) Operations (in San Francisco, Los Angeles and West Hollywood).
• Bid/Capture Management, for a $35 - $40 million outsourcing opportunity for parking ticket processing in the City and County of San Francisco. This included the identification and implementation of a stakeholder management plan to ensure the company was well placed: the stakeholders were primarily high ranking City Officials and politicians.
• Identification, and development, of other business opportunities in the Transport and Security Sectors in the San Francisco Bay Area. These include fare evasion schemes (on public transport), new technologies for parking control and enforcement etc.

Serco Group Asia Pacific (Hong Kong)
Projects Director

   Nov 2004
— May 2006

I was responsible for the implementation of Transport Systems related projects in the Asia Pacific Region from an operational base in Hong Kong.
• Project Director for a Joint Venture between Serco Group (HK) Limited, Serco Limited (UK), and KML (Hong Kong Engineering Company) responsible for a HK$ 80 million contract to design, supply and install a Traffic Control and Surveillance System on the Hong Kong – Shenzhen Western Corridor Highway across the Deep Bay between Hong Kong and mainland China.
• Project Director for a Serco Joint Venture conducting the initial software development design study for the Roads and Traffic Authority of New South Wales in Sydney, for a Bus Operating System and Public Transport Information and Priority System for bus operations.
• Bid Manager for technology projects related to Transport Systems market sector, for example, Transport Information System for Hong Kong Transport Department and Replacement of Traffic Control and Surveillance System for Cross Harbour Tunnel, Hong Kong.

Serco Management Services Inc (San Francisco)
Project Director - San Francisco Parking Management System

   Jan 2002
— Nov 2004

I held financial, contractual and operational responsibility for a US$ 35 million five year contract to provide Parking Meter Services to the City and County of San Francisco, with responsibility for Serco staff and unionized subcontractors:

• Installation of 25,000 electronic parking meters to a very aggressive 6 month schedule, throughout the City of San Francisco: a significant logistical exercise, including the design of custom vehicles to facilitate operations.
• Development and implementation of a software based Financial and Maintenance Audit Management System (on the City IT Network)
• Design and build of a custom coin counting facility processing 500,000 coins a day, where health and safety features had been a priority parameter.
• Implementation of daily revenue collection and coin counting services.

A key part of the role was ‘Stakeholder Management’ where the stakeholders included high ranking City Officials (including the Mayor of San Francisco) and Politicians (the City Board of Supervisors).

Serco IAL Systems (South Korea)
Project Manager - Incheon International Airport

   Jan 1999
— Jan 2002

Serco-IAL was a partner in the Hyundai Information Technology Consortium responsible for the installation of the security system at the new Inchon International Airport, South Korea. The system included interfaces to other airport systems including the backbone network (TAMS), FIDS, Baggage Handling etc. The Consortium Partners included two Korean companies and one Japanese company. Serco’s labor only contract was valued in excess of £3 million (US$4.5 million).

I was responsible to the Managing Director for all matters relating to the project.

This included managing a team of European Engineers and Korean Interpreters/Administrators providing the following services to the Consortium and to the Customer, Incheon International Airport Corporation:

• Management Support and Advice
• Technical Expertise and Design Approval
• Risk Assessment
• Installation and Commissioning Supervision.
• Operational Planning
• Technical Support to the Airport Commissioning and Operational Readiness Teams.

I was responsible for the close-out of the project and the successful management of claims (including formal arbitration under Korean law against the Airport Authority).

I was also responsible for establishing and operating Serco’s Legal Entity (Branch Office) in Korea. This included managing all legal and financial affairs relating to statutory reporting to the Korean Authorities.

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