Auditor- HSEQ, Senior Technical Executive - Business Excellence
Last Updated: 6th February 2018 (over 4 years ago)
I have worked in various divisions of the organisation such as Regional CEO office, Human Resource and Business Excellence. I am a certified Management System Auditor for :
1. ISO9001:2008- Quality Management System.
2. ISO9001:2015-Quality Management System.
3. ISO14001:2004- Environment Management System.
4. ISO14001:2015 - Environment Management System
5. OHSAS18001:2007- Occupational Health and Safety Management System.
6. Currently undergoing DHDA(Dubai Human Development Award) Assessor Training.
7. Currently undergoing PMP (Project Management Professional) training.
Apart from this my key focus areas are Management System Compliance, Non-conformance reporting, Customer focus, KPI's, Supplier Evaluation and registration, Internal management system audits.
BBA - Management
— Dec 2007
Senior Technical Executive - Business Excellence
Setting of Key performance Indicators (KPI) based on department HSEQ objectives, periodical measuring & monitoring to ensure KPO’s are met.
Handling the core elements of the 3 management system (QMS, EMS and OH&S) and implement the practice of the standard in organizational documents such as System Procedures, Company Administrative Procedures, etc.
Conduct customer satisfaction questionnaire (internal and external), and Analyse the customer trends and identify the areas of improvement.
Conduct vendor assessments for HSEQ perspective for sub-contractors to ensure they follow the organization set standards and guide-lines
Handle customer complaints by channelling it across to management, handle non-conformity reporting and assist departments for setting objectives in line with organizations vision and mission.
Conduct root-cause and 5-why analysis.
Co-ordinate customer and internal meetings directly and indirectly providing support when necessary and analysing non-conforming product disposition results and to coordinate with concerned department, suppliers and clients correcting non-conforming products. Developing and driving continuous improvement initiatives such as employee idea and innovation committee