Manager Operations


Last Updated: 28th March 2018 (over 4 years ago)

Address
United Arab Emirates

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
25 to 34

Qualification Level
Masters

Languages
English, Urdu

Summary

A well presented, industrious and highly personable individual who has five years experience of business administration. Able to gain the trust of customers by interacting with people from all backgrounds. Also having a proven record of contributing to the profitability of previous employers. Now looking forward to a making a significant contribution to an institution that offers a genuine opportunity for progression.

Education

AIOU,Pakistan
MBA

   Sep 2010
— Jul 2012

Experience

ASKARI BANK LIMITED, PAKISTAN
Manager Operations

   Nov 2016
— May 2017

• Responsible to carry out all branch functions in accordance with bank published policies and SOPs.
• Review new/ amended policy directives issued by State Bank and impact assessment.
• Oversee training of employees, monitor and schedule staff.
• Mentoring junior customer service employees in responding to non-routine customer inquiries and issues

ALBARAKA BANK (PAK) LTD
Team Leader (Area Sales Manager)

   Sep 2012
— Sep 2016

• Deposit mobilization in the region. Profitability of branches their deposit mix (CASA), liabilities, advances, cross selling)
• Superior Customer Services, Account Opening & Customer relation.
• Supervision and helping sale staff to achieve their individual targets and branch targets of the region.
• Received Outstanding Performance Award 2015.

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