Last Updated: 28th March 2018 (over 4 years ago)
— Jul 2012
— May 2017
• Review new/ amended policy directives issued by State Bank and impact assessment.
• Oversee training of employees, monitor and schedule staff.
• Mentoring junior customer service employees in responding to non-routine customer inquiries and issues
Team Leader (Area Sales Manager)
— Sep 2016
• Superior Customer Services, Account Opening & Customer relation.
• Supervision and helping sale staff to achieve their individual targets and branch targets of the region.
• Received Outstanding Performance Award 2015.