Property Manager


Last Updated: 3rd February 2019 (over 3 years ago)

Address
Oman

E-mail
Locked

Gender
Male

Age Range
45 to 54

Qualification Level
Degree

Languages
Arabic, English

Summary

• Responsible for property accountability and property management of mission essential equipment.
• Developed internal procedures to maintain property accountability in accordance with regulations and procedures.
• Oversaw maintenance and extensive renovation projects.
• Negotiated vendor contracts, and obtained and reviewed bids for capital improvements and regular maintenance
• Administered budgets and analyzed-identified opportunities for reduction in operating costs.
• Directed resident relations program, to provide quality service and effectively resolved resident concerns.
• Excellent communication skills. Conducted weekly briefings and provided asset visibility and status reports.
• Maintained effective and productive working relations with all supported organizations.
• Exceeded standards of customer expectations and satisfaction through effective and sound judgment.
• Handle the day-to-day operations in the Mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.
• Coordinate mall team and contractor employee works to oversee daily operations including. mall administration and customer service
• Manage tenant shops operational compliance (i.e. shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required
• Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc. incl. Occupational Health & Safety standards.

• provide reports on a monthly basis to the Management of the mall about all operation in general.
• Ensure timely payments collection from tenants (rents, charges, deposits) ensuring all invoices are presented and approved in coordination with finance and management.
• Maintain up-to-date records and documentation for both mall-related (i.e. insurance, completion certificates, approvals) and tenant-related (i.e. lease contracts, trade licenses, insurance, approved drawings, permits, etc.)
• Handle all conflicts and dispute situations amongst tenants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.
• Steadily increased occupancy during a key economic downsize
• Fostered relationship with local businesses; most importantly.
• Presented an excellent image of the company and its services to customers, and coordinated and communicated well with clientele and management at all levels
• Assisted the company in onboarding new employees at properties.
• Sourced and acquired new tenants by advertising vacancies and obtaining referrals from current tenants.
• Conducted property tours for prospective tenants, explained the advantages of location and services.
• Enforced occupancy policies; contacted tenants in violation of policies to resolve violations.
• Sourced and selected contractors to perform necessary maintenance or repairs.

Experience

Al Reef Real Estate
Property Manager

   Aug 2015
— Nov 2018

• Responsible for property accountability and property management of mission essential equipment.
• Developed internal procedures to maintain property accountability in accordance with regulations and procedures.
• Oversaw maintenance and extensive renovation projects.
• Negotiated vendor contracts, and obtained and reviewed bids for capital improvements and regular maintenance
• Administered budgets and analyzed-identified opportunities for reduction in operating costs.
• Directed resident relations program, to provide quality service and effectively resolved resident concerns.
• Excellent communication skills. Conducted weekly briefings and provided asset visibility and status reports.
• Maintained effective and productive working relations with all supported organizations.
• Exceeded standards of customer expectations and satisfaction through effective and sound judgment.
• Handle the day-to-day operations in the Mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.
• Coordinate mall team and contractor employee works to oversee daily operations including. mall administration and customer service
• Manage tenant shops operational compliance (i.e. shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required
• Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc. incl. Occupational Health & Safety standards.

• provide reports on a monthly basis to the Management of the mall about all operation in general.
• Ensure timely payments collection from tenants (rents, charges, deposits) ensuring all invoices are presented and approved in coordination with finance and management.
• Maintain up-to-date records and documentation for both mall-related (i.e. insurance, completion certificates, approvals) and tenant-related (i.e. lease contracts, trade licenses, insurance, approved drawings, permits, etc.)
• Handle all conflicts and dispute situations amongst tenants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.
• Steadily increased occupancy during a key economic downsize
• Fostered relationship with local businesses; most importantly.
• Presented an excellent image of the company and its services to customers, and coordinated and communicated well with clientele and management at all levels
• Assisted the company in onboarding new employees at properties.
• Sourced and acquired new tenants by advertising vacancies and obtaining referrals from current tenants.
• Conducted property tours for prospective tenants, explained the advantages of location and services.
• Enforced occupancy policies; contacted tenants in violation of policies to resolve violations.
• Sourced and selected contractors to perform necessary maintenance or repairs.

United Facility Management
Facility Manager

   Oct 2013
— Jul 2015

• Overseeing and agreeing on contracts and providers for services including security, cleaning and so on
• Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security
• Ensuring that basic facilities, such as water and heating, are well-maintained
• Managing budgets and ensuring cost-effectiveness
• Ensuring that facilities meet government regulations and environmental, health and security standards
• Advising on increasing energy efficiency and cost-effectiveness.
• Implement a cost-cutting program with planned targets and improving efficiencies in all operational areas.
• Identify & inform Management of any Health & Safety risk related to the mall building that may affect employees, contractors & the public.
• Overseeing building projects, renovations or refurbishments
• Overseeing all (soft & hard) maintenance operation in the mall.

Al Isteqrar Al Omania Co.
Marketing & Business development Manager.

   Jul 2007
— Jan 2013

• Increase sales through greater penetration within existing accounts and industries, while also prospecting and building a business with new accounts
• Answer questions regarding products and their applications, credit terms, delivery information and convert calls to sales from catalog.
• Present new items, identify and close sales to existing customers
• Demonstrate outstanding customer service to build relationships and ensure customer satisfaction
• Implement and manage pricing strategies within all accounts
• Work with manufacturers’ representatives to sell promoted items
• Attend sales meetings and meet with sales manager on a regular basis.
• Overseeing all maintenance operation in the mall.

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