Cheif Technical Officer, IT Manager, SR System Engineer, IT Supervisor


Last Updated: 8th April 2019 (over 3 years ago)

Address
Oman

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
25 to 34

Qualification Level
Masters

Languages
Arabic, English, Hindi, Urdu

Summary

More than 10 years of experience in the field of Information Technology & Communication & Network. ACS & CCTV, AD, DC, Disaster Recovery, Servers, Printers Strong technical background in computer H/w, S/w, Communication equipment’s, and networks, LAN /WAN Cloud Computing. Worked in various industries like OIL and GAS, Offshore, Onshore, Information & Technology Industries, ISPs, Security Companies, ACS CCTV Surveillance Industries, various locations like AFRICA, Middle East, ASIA, Europe, and so on.

Education

Manav Bharti University
MBA IT

   Jan 2011
— Nov 2013

Master's in Business Administration (Information Technology)

Magadh University
Bachelor's in Computer Science

   May 2004
— Aug 2007

Experience

Dahua Technology
Cheif Technical Officer

   Dec 2018
— Current

Evaluating Business needs and system functionality and ensuring that ICT facilities meet these needs;
Planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness;
Scheduling upgrades and security backups of hardware and software systems;
Researching and installing new systems;
Security system designing, Creating Quote as per ELV designing,
all IT procurement, vendor management, LPO, RFQ, RFP, RFI, RFB, and invoicing.

Ace Infotek
Senior System Engieer

   Jan 2014
— Dec 2018

Work as a Sr. System Engineer. Acting as technical lead to identify and implement solutions to problems affecting IT services. Providing 1st/ 2nd Line and some 3rd Line support over the telephone, remotely and face to face to clients & internal staff.
Maintain Manages Configuring the Server 2003, 2008, 2012, 2016, Client XP & Win 7, 8, 10, using Ethernet & Wireless Protocol Configuring TCPIP, IP, MAC, DNS, DHCP, Proxy VPN Servers,
Managing the Network System, Troubleshoot Management,
Installing troubleshooting maintenance for SCADA system, Maintain SCADA Software.
Active Directory, Managing & Maintaining, Creation, Configuration, Backup restore, logs review,
Implementation & Configuring the cloud/hybrid based AD element.
Giving Guidelines to my team members for Troubleshooting the Network & System Problems,
Giving Technical Support & Help to my team members,
Carries out scheduled backups, batch jobs as per the schedule and ensure that they are successful.
Administrate the System through Terminal Service and DHCP, DNS Server,
Monitors the availability of 24/7 availability of Corporate Network infrastructure and the Data Centers to ensure the availability of all servers and services required by company, which includes IT solutions / Services hosted outside. Executes tasks and ensures that services provided perform to agreed-upon SLAs.
Troubleshoot through Third Part Utilities like Norton Ghost, Hiren Boot and Roadster Utilities,
Suggest improvement for current systems by being aware of bug fixes, hot fixes as well as new and upcoming product releases for the monitoring tools we will be using.
Creating Log and Data sheets of the job and submit them to the authorities.

KBR Inc
IT System Supervisor CCTV & ACS Engineer

   Apr 2010
— Nov 2013

Troubleshooting technical problems and implementing solutions.
Providing maintenance support and break-fix solutions.
IT Administrator with the IT team who shall be the one point contact for all IT procurement, vendor management, LPO, RFQ, RFP, RFI, RFB, and invoicing.
Maintaining maximum availability of supported services for user.
Ensure adequate antivirus protection & solutions are maintained and updated.
Maintaining up to date Antivirus levels on all machines company wide.
Working on Active Directory accounts.
Managing and monitoring of backups in multiple locations.
Follow documented processes i.e. implementing change control procedures.
Responsible for the fast and accurate troubleshooting of reported faults.
Responsible for Site ACS & CCTV security system, manage & maintain.
Networking and providing support for Windows, Macintosh and Linux issues.
Configuration and testing of any new hardware and software.
Travelling to client sites to help with installs, deployment, and troubleshooting.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware, printer, plotter, MFP’s maintenance and repair.
maintaining hardware and software in Desktop environment
Maintaining and supporting Microsoft Office products, E-mail, AS/400, Citrix, SCCM Console, Microsoft System Center Service Manager
Maintaining and Supporting Client Services “Images” for Dell/Compaq/IBM desktops and laptops.
Maintain and Implement Systems Software Management (SCCM) queries, reports and Direct Connections for task sequencing projects
Training new employees.

Aforeserve.Com Ltd
Service Engineer & QC Head

   Oct 2008
— Feb 2010

Dealing with all computer related works, & Technical Support Checking out going materials OEM OQC, checking Various types of Motherboards, ADD-ON Cards, Memory Modules, and other Electronic Peripherals doing Troubleshooting Network, LAN, WAN, and Hardware & Software problems
Follow documented processes i.e. implementing change control procedures.
Liaising & meeting with external suppliers of IT services.
Supervise day-to-day operations of Data Centre and coordination.
Monitor systems availability and corresponding support processes based on the agreed processes.
Monitors the availability of 24/7 availability of Corporate Network infrastructure and the Data Centers to ensure the availability of all servers and services required.
Carries out Disaster Recovery drills as per agreed plan and provide status update to relevant stake holders.
Carries out scheduled backups, batch jobs as per the schedule and ensure that they are successful.
Producing reports for senior managers.
Troubleshooting technical problems and implementing solutions.
Plan and simulate regular restoring from backup exercises to ensure that backups taken are reliable and can be used if a production situation for restoration takes place.
Ability to interact directly with vendor (including be based at their office for a period of time) with minimal supervision but drive expected outcomes.
Assist the Manager IT Production Services on performing assessment and proof of concepts on new/alternate tools/technology.
Maintain Manages the Server 2003, & XP using Ethernet & Wireless Protocol Configuring TCPIP, IP, MAC, DNS, DHCP, Proxy VPN Servers,
Managing The Network System, Troubleshoot Management,
Giving Guidelines to my team members for Troubleshooting the Network & System Problems,
Giving Technical Support & Help to my team members,
Carries out scheduled backups, batch jobs as per the schedule and ensure that they are successful.
Administrate the System through Terminal Service and DHCP, DNS Server , IIS Management,
Monitors the availability of 24/7 availability of Corporate Network infrastructure and the Data Centers to ensure the availability of all servers and services required by company, which includes IT solutions / Services hosted outside.
Executes tasks and ensures that services provided perform to agreed-upon SLAs.
Troubleshoot through Third Part Utilities like Norton Ghost, Hiren Boot and Roadster Utilities,
Suggest improvement for current systems by being aware of bug fixes, hot fixes as well as new and upcoming product releases for the monitoring tools we will be using.
Creating Log and Data sheets of the job and submit them to the authorities.

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