 Excellent communication skills, ability to carefully provide good customer service.
 Work under pressure, decision making & problem solving skills.
 Knowledge of public safety and security procedures/protocols.
 Attention to detail, Multi-task & fast learning.
Education
20013
2004 Diploma 2 years in general management. Suez Canal University - Egypt.
High Institute of Social Work (Port Said)- Egypt
Computer Skills and courses
 ICDL (Word, Excel, PowerPoint, Access, Outlook), Internet.
 Customer service and marketing courses.
 Italian course.
 English course.