Administrative Assistant/ Travel Coordinator/ Receptionist
Last Updated: 27th March 2018 (over 4 years ago)
Good day Sir / Madam,
In today’s corporate world, employers are seeking the most qualified and competitive candidate to bridge the gap between what is needed and what it takes to get the job done.
I offer a Ten-year track record in Customer Service, Travel, Sales, and Admin professional support.
You will benefit from my following key strengths:
• Computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook).
• Broad-based experience covering a full spectrum of administrative duties, including executive support, billing/invoicing, customer care, document preparation, travel/meeting coordination support.
• Superior multitasking talents, with the ability to manage multiple high-priority assignments.
I am applying for a position where my Administrative, Customer Service and Sales experiences will benefit your company.
Thank you for your consideration. I look forward to hearing from you to arrange an interview.
Maria Cecilia Paz
Computer System Design & Programming
— Apr 1997
Travel Consultant cum Admin. Officer
— Mar 2018
Assist passengers for Fly Dubai, Air Arabia other Budget Airline and Travel Insurance
Attending to hotel bookings using GTA, DOTW , Lots of Hotel
Process special services requirements i.e. wheelchairs, special meals, pre- seating where applicable, Ok to board and Marhaba Services
Preparing Service Voucher and Purchase Order using Oracle / Traacs application (E-Travel)
Convert calls to sales and constantly look for sales opportunities.
Perform all reservations/telephone/counter sales ticketing/Hotel booking duties to give maximum feasible Customer Service and satisfaction.
Prepared request and in-charge of purchasing for all office stationeries and supplies/equipment on a day to day and as required basis
Ensure a high standard of customer service is maintained at all times by identifying the
Caller’s needs. Ensure appropriate action is taken and provide accurate and reliable
Provide all documentation for reports as required
Other ad hoc duties as required.