Data Analyst/Manager

Last Updated: 27th March 2018 (over 4 years ago)

United Arab Emirates


Phone Number


Age Range
35 to 44

Qualification Level

Arabic, English, Farsi, Hindi


Hard-working individual who is driven and can meet strict deadlines. I am keen on progressing in the field of data analysis & database management. I take pride in my ability to make data accessible for profiting decision making. Seeking to apply my creative and analytical skills to the optimum profitability of the organization. I believe that I would be the most effective in an organization that trust me with responsibility.


London Metropolitan University, Dubai, UAE
Bachelor’s Degree in Computing Information System (BCIS)

   Sep 2002
— Jun 2003

NCC Education, Dubai, UAE
Certification in Systems Analysis & Design

   Sep 2002
— Oct 2002

NCC Education, Dubai, UAE
International Advanced Diploma in Computer Studies (IAD)

   Sep 2001
— Jun 2002

NCC Education, Dubai, UAE
International Diploma in Computer Studies (IDCS)

   Sep 2000
— Jun 2001

Al Abbas Institute of Technology (AIT), Dubai, UAE
Introduction to Business Management

   Feb 2000
— Feb 2000


Workz Group
Data Analyst/Manager

   Jan 2010
— Sep 2017

- Collaborated with customers and internal teams for processing data files required for SIM Card, Pack and Recharge Card factories in the Data Management Division – I.T Department
- Liaised with internal and external teams to fully understand data content
- Assessed, notified & rectified issues with the data files and obtained confirmation on accuracy of data. Ensured security, integrity and availability of production data files based on business as well as operational requirements.
- Manipulated, analyzed and interpreted complex data related to the business or products.
- Able to create data dashboards, graphs and visualizations to enable effective decision making.
- Acquainted team members with precautions, ISO policies and procedures and other relevant standards in managing highly sensitive data.
- Coordinated activities related to allocating/setting the data for Recharge card and SIM production runs. Ensured usage of encryption/decryption application by customer for protecting sensitive data.
- Managed generation and communication of SIM related out files to the customers. Archived processed data to enhance system efficiency.
- Designed label templates for variablized label printing using applications such as Codesoft. Documented & updated system application and other production based systems.
- Ensured effective escalation and documentation of system related process nonconformities for implementing effective remedial measures.
- Groomed and mentored new team members and operators on production and manufacturing related processes/systems for maintaining seamless operations.
- Prepared reports for customers and internal department using analytics reporting tools.

Terrapinn Middle East
Data & Research Manager

   Nov 2007
— Feb 2009

- Led a team of researchers in the Marketing / Research Division in collating data of various organizations within the MENA region.
- Ensured compliance to quality parameters for collated data by amending database’s faulty records, performing data cleaning and other related processes.
- Developed and maintained database library with comprehensive lists of various industries to enhance research efficiency.
- Partnered with the Marketing Division on research planning and preparing resources for research. Assisted the Marketing Managers in processing the marketing campaigns by interpreting collated data.
- Coordinated with the Marketing Director in identifying data weakness through analysis of Monthly Data Management report & also the weekly work progress details.
- Managed administrative aspects related to recruiting and training researchers and ensured alignment of conference & sponsorship staff’s data with organizational standards.
- Assessed team targets and productivity through timesheets, data record lists, research updates and conducted training sessions for team members based on identified training needs.

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