Information Technology


Last Updated: 6th March 2020 (over 2 years ago)

Address
United Kingdom

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
25 to 34

Qualification Level
Degree

Languages
Arabic, English

Summary

A dynamic Sr.IT Specialist. Holding a BSc. in IT, MCSE, CCNA, ITIL, MTCNA and Sophos. With more than 10 years of hands on extensive experience with IT Infrastructure technologies and Information Security implementation and operation across private and public Sectors. I'm always looking for new ventures where I can apply my expertise, learn and evolve.

Education

Syrian Virtual University
Information Technology

   Jan 2011
— Dec 2016

bachelor's degree in Information Technology

Damascus University
Information Technology

   Sep 2007
— Jan 2010

Diploma in Information Technology

Experience

Yafour Hotel & Resort
IT Manager

   Jan 2017
— Feb 2020

Responsibilities: Responsible for all IT Systems include:
1- Guest Internet Network (Mikrotik POS)
2- Property Management System (Opera PMS)
3- Back office Software System (Ameen)
4- Point of Sale (Micros POS)
5- IP TV and IP Telephone (Mitel Brand)
6- Panasonic PBX and Voice mail
7- Magnetic key card and Safe Box (Vision Brand)
8- Ensuring regular daily backup is taken.
9- Able to plan, assign and take the report from the IT team. (Ticketing System)
10- Developing an Android application in Java Language for Yafour Hotel and Resort
11- Installation, programming and maintenance switches and routers (Cisco and Huawei Brands)
12- Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
13- Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
14- Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
15- Prepare Policy & Procedures for the IT Department and for the user department.
Other Responsibilities:
1- Fire Alarm System (Zeta and EST Brand)
2- Bowling System (VIA Brand)
3- Surveillance Cameras System (Hikvision Brand)
4- Sound System (Mixers, Amplifiers, Microphones and Speakers)

Sheraton Starwood
IT Manager

   Apr 2015
— Oct 2016

Responsibilities: Responsible for all IT Systems include:
1- Guest Internet Network (Mikrotik POS)
2- Property Management System (Opera PMS)
3- Back office Software System (Take Care)
4- Point of Sale (Micros POS)
5- Avaya PBX and Voice mail
6- Tiger System for Tel Communications.
7- Magnetic key card and Safe Box (Vision Brand)
8- TV System.
9- Ensuring regular daily backup is taken.
10- Able to plan, assign and take the report from the IT team. (Ticketing System)
11- Installation, programming and maintenance switches and routers (Cisco Brand)
12- Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
13- Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
14- Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
15- Prepare Policy & Procedures for the IT Department and for the user department.
Other Responsibilities:
1- Fire Alarm System (Zeta)
2- Building Management System (BMS)
3- Surveillance Cameras System (Hikvision Brand)
4- Sound System (Mixers, Amplifiers, Microphones and Speakers)

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