Aftersales & Service Engineer

Last Updated: 18th April 2018 (over 4 years ago)

Saudi Arabia



Age Range
25 to 34

Qualification Level

Arabic, English


I have experience in After Sales Supervision, Operations & Maintenance, Aftermarket &
Services, Technical Training, Business development, Coordination & Management, Customer
relations, Before & After Sales Customer Support and Technical Sales Services.
The nature of my professional work experience and degree education has prepared me for
any challenging position. I was involved in a great deal of independent research, requiring
initiative, self-motivation, communication skills, business correspondence and a wide range
of other skills.
I am able to take on the responsibility of this position immediately and have the enthusiasm
and determination to ensure that I make a success of it. I am dependable & possess good
people and communication skills.


Al Balqa' Applied University, Faculty of Engineering
Electrical Power Engineering

   Sep 2007
— Jun 2011


Saudi Industrial & Technical Services Co. (SISCO)
After Sales Supervisor & Service Engineer

   Feb 2015
— Current

Main responsibilities,
 Responsible for performance and growth of aftermarket business.
 Introducing company services to new clients/ vendors/customers.
 Provide start-up and commissioning services for supplied steam, hot water and electrical boilers to clients.
 Provide preventive and corrective maintenance and calibration, for all types of boilers.
 Prepare of service contracts, preventive maintenance plans, service visits and spare parts quotations.
 Prepare of testing and commissioning method of statement.
 Provide technical support for sales, projects and service departments and for the end users.
 Attend job explanation meeting and site visit coordination.
 Prepare technical submittals & Techno-Commercial proposals.
 Prepare of electrical shop drawings.
 Service team distribution
 Prepare progress report, work completion certificate & invoice submission.

United Arab Shipping Company (UASC)
Electrical Engineer

   Nov 2012
— Aug 2014

Maintaining and operating the electrical utilities for the below vessels:
 Class A13 vessels of the following specifications:
 Main Engine: MAN B&W 12K98ME7
M.C.R 71.770 KW @97 RPM / N.C.R 65535 KW @93 RPM
 Waste Heat Recovery System: (DRESSER-RAND)
Siemens S7-400 redundant system as a main controller with distributed input output through ET200 and S7-300 systems as a sub controller connected through fiber optic network
W.P of (H.P 6.0 Bar and L.P of 4.5 Bar)
Total Power of 7450 KW @ 6709 RPM
 Fully Automatic oil fired BOILER of W.P 6.0 Bar (AALBORG IND.)
 Diesel Alternator: DOOSAN-Man Diesel (9L32/40)
3 Diesel Generators (6.6 Kv) of 4500 KW each at 720 RPM
 Class A7 vessels of the following specifications:
 Main Engine : HYUNDAI-WARTSILA 11RT - Flex 96C
M.C.R 62920 KW @ 102 RPM / N.C.R 56628 KW @ 98.5
 Exhaust Gas Economizer of W.P 6.0 bar (KANGRIM Co.)
 Fully automatic oil fired BOILER of W.P 6.0 Bar (KANGRIM Co.)
 Diesel Alternators: HHI-Man Diesel (8L27/38)
4 Diesel Generators (6.6 Kv) of 2630KW each at 720 RPM
Utility maintenance includes;
Main Engine, Diesel Generators, Waste Heat Recovery System (Turbo Generator and Economizer), SGM (shaft generator\motor), SCM (Synchronous condenser machine), Boiler, MV & LV Switch Gears, (Fuel, Diesel and Ballast) Pumps, Compressors, Hydraulic system, Navigation system, etc.

Ramallah Company for Steel Industry Ltd. (RAMCO.)
Electrical Site Engineer

   Sep 2011
— Jun 2012

Main Responsibilities:

 Installation of heavy utilities needed in steel & iron industry such as crane systems, drillers, pumps, electrical motors, generators and metal shears.
 Installation of electric arc furnace (EAF).
 Installation of medium voltage switchgear and medium voltage circuit breakers.

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