Marketing Specialist | Copywriter | Project Manager | Aspiring Software Developer


Last Updated: 7th February 2018 (over 4 years ago)

Address
United States

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
25 to 34

Qualification Level
Degree

Languages
English

Summary

From sales executive to creative, I've excelled in the digital space for the majority of my career. I've curated and written content for social media, websites and magazines. After identifying a client's needs, I can efficiently increase website traffic using SEO and SEM. I have a knack for creating effective marketing plans.

In the past year, my career has found new life in the healthcare enterprise field. Currently, I'm a behavioral health data specialist — I minored in Psychology — at a Fortune 100 company called Centene. My role is best described as an Excel-obsessed project manager within clinical administration. The most interesting aspect of my job involves analyzing our members' patterns and behaviors.

In my free time, I study coding through an educational program called LaunchCode. I'm learning the programming basics of Python, Javascript, HTML, and CSS. My focus is on front-end development. I will graduate with a certificate in February, 2018. MBA with an emphasis in IT anticipated December 2019.

Keywords: social media manager, community manager, data analyst, business development, marketing analytics, publishing, content developer, copywriter, editor, junior developer, project manager

Education

University of Kansas
Bachelor of Science, Journalism and Mass Communications

   Aug 2008
— May 2013

The strategic communication track prepares students for careers in advertising, corporate communications, public relations and integrated marketing communications. Students develop core skills in writing, editing, storytelling and design throughout their freshman and sophomore years. In upper-level classes, students further develop skills in areas more focused on strategic communications, such as message development, research methods in strategic communications and strategic campaigns. The idea is to help students understand the fundamental skills of journalism, while specializing in more strategic communication based courses.

Experience

Centene Corporation
Behavioral Health Data Specialist

   Nov 2016
— Current

As a data specialist for utilization management, I effectively support the clinical managers of inpatient, outpatient and case management in their supervisory roles. I perform quick and accurate extracting, importing, and exporting of data in various applications. Sustain process workflows and identify opportunities for continuous improvement. To ensure integrity and quality, I perform thorough audits of specialized services from community mental health centers. Perform data cleansing exercises, document errors and solutions. Partner with behavioral health’s HEDIS specialist to measure company performance. I am responsible for the data filtration and management of all behavioral health services offered by Kansas, as well as South Carolina and Mississippi’s inpatient services.

Textbroker
Copywriter

   Jun 2016
— Nov 2016

As a level-4 copywriter, assignments were sourced through Textbroker’s website. I wrote engaging copy to reflect unique brand voice and stylistic standards. Managed high-volume workload in a fast-paced environment. Contributed to department documents to improve resources, organization and editing. Used keywords and SEO knowledge to strengthen clients' rank. Balanced multiple tasks and projects for multiple clients. Correspond with clients on a daily basis to make sure their needs are met through media platforms Proofread emails, blog articles, marketing copy, and content for websites. My preferences included: interviews, press releases, ad copy, and market research.

The Kansas City Star
Local Business Development Executive

   Jan 2016
— Jun 2016

I developed, coordinated and implemented sales strategies that identified and produced new business in two different markets: KCK and KCMO. Researched, reviewed and arranged meetings with new prospect companies and maintained a detailed weekly call log/sales report for all customer communications. Closed new business and developed negotiating strategies by coordinating prospects goals and requirements with company objectives and procedures. Established CRM to increase sales, improve sales forecasting, and enhance account tracking on new and existing clients. Proactively grew my accounts through internal networking, negotiating long-term contracts and strong rapport.

Outside of work hours, I wrote for the company's LGBT magazine, The Phoenix Newsletter, and coordinated its media opportunities.

• Awarded Top New Business Development Executive, May 2016

ANF
Operations Manager

   Jul 2015
— Jan 2016

As ANF’s operations manager, I supervised sales teams, managed and delegated operational activities. Collaborated with sales force to achieve corporate goals. Shared responsibility for more than 20 direct reports. Demonstrated exceptional team building capability which ultimately lead to maximum financial performance and employee satisfaction. Managed profit and loss by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Addressed customer service inquiries in a timely and accurate fashion.

• Promoted from manager-in-training to OM in less than 60 days
• Promoted to higher volume location in less than 6 months

The Pink Suitcase
Social Media Manager

   Mar 2014
— Sep 2014

Consulted with business partners regarding the best methods to reach target audiences. Launched and grew two social media communities; engagement growth 30% higher than the average. Designed marketing and promotions distributed via social media platforms. Created a media schedule to provide dates and times for upcoming promotions. Coached staff on popular social media policies and rules of user engagement. Remodeled and clarified monthly social media reporting to increase focus on key, actionable metrics.

• Significantly increased company’s online presence through creation of social media platforms: Pinterest, Facebook, Twitter, and Instagram

Bloomfield Knoble
Social Media Manager

   Aug 2013
— Mar 2014

Worked with COO regarding client-specific social media plans, provided social media tactics and guidelines for increasing audience reach on Fannie Mae’s mortgage education initiative "Know Your Options." Designed editorial content strategy; curated and segmented editorial content to increase engagement and channel growth. Collaborated with SEO team to optimize and implement overall digital marketing campaign. Routinely updated landing site and blog posts. Provided excellent customer support via social media channels.

• Highest increase of user engagement for 2013

FEREF, Ltd. (UK)
Client Services Intern - Temporary

   May 2011
— Aug 2011

Created pitch presentations for account executives and marketing director, conducted market research to generate ideas for promotions, collaborated with account executives and creative department to reach deadlines. Major accounts included: Sony, Pixar and Disney.

Achievements:
• 1 of 5 Journalism students selected to study in London, UK

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