Key Account Manager & Business Process Manager & Marketing

Last Updated: 8th December 2017 (over 4 years ago)



Phone Number


Age Range
35 to 44

Qualification Level

English, Farsi


Self-Motivated individual with more than 10 years experience in manufacturing industry recognized for leading cross-functional team, client-focused approach, strong communication skills, excellent relationship builder with customers in different level and strong analytical capabilities


McGill University
Business Analysis

   Jan 2018
— Current

Concordia University
Graduate Diploma - Business Administration

   Sep 2013
— Current

Azad University of Tehran
Bachelor of Science - Chemistry

   Sep 2000
— May 2005


Elopak Canada Inc.
Marketing Manager / Business Manager

   Jun 2015
— Nov 2017

• Identify and analyzing growth opportunities for different categories and packaging portfolio
• Driving and controlling sales forecast – improved 5% accuracy in 9 month practice
• Designing and executing new Customer Satisfaction approach and analyzing the result and implementing action plans – set KPIs and measure in Business Review Meetings
• Implementing and driving Value Selling Approach for the team
• Growing and updating Business development pipeline
• Contacting prospects and preparing marketing material to build relationship with them
• Leading cross-functional process in order to managing and developing winning RFP - Winning $ 25million RFP in 2016 and $ 12 million RFP in first 7 month of 2017

Axis Lighting
Senior Purchaser

   May 2013
— Jun 2015

• Analyzing, Planning and tracking purchase orders of raw material and interact with vendors daily bases
• Directly support director of purchasing in managing over 110 SKU and 12,000 items
• Provided cost savings amounting over $ 120,000 after 7 months on the job and $ 150,000 after a year
• Manage and follow up on rejected/damaged products with suppliers (RMA)
• Scheduled supplier audits and coordinated milestones to meet timelines for production readiness

Tetra Pak
Key Account Manager

   Jun 2007
— Jun 2012

• Contributed to profitable sales growth of $13.8million to $28.3million in 4 years
• Achieved 25% of total volume delivery in first year and increased it by 10% over 4 years
• Drove sales to completion by building reliable & long term relationship with existing customers
• Promoted from Customer Service Representative to Account Manager within a year
• Developed and maintained customer relationship while introducing new products
• Fostered ongoing sales growth by driving compensation plan that rewarded accounts
• Trained internal team on customer projects requirements and partnered with team in capabilities presentations
• Increased 7% sales forecast accuracy through effective relationship with customers
• Prepare customer budgets and review account receivable and manage monthly invoices
• Analyzing market demands and optimizing the price to meet the sales target with profitable margin
• Planning and creating business strategies for achieving sales targets with current businesses
• Drive and develop KA plan with account team upon agreed objectives and targets with customers

Account Executive

   Aug 2005
— Apr 2007

• Managing Customer order and coordinate to maintain the certain level of fast moving items in local warehouse of distribution center
• Increase sales of spare parts from $ 2million to $ 3.4million in two years
• Increased profitability by saving $ 50,000 spare part order management in annual basis
• Managing spare part inventory with over 3000 item unites and 80 SKU
• Develop new prospects and interact with customers to increase sales of Technical Service
• Negotiate pricing and service programs with customers and communicate all of the benefits offered by company
• Provide accurate & timely information to ensure customers' needs are known by all concerned
• Achieve or exceed established sales targets and closing sales opportunities


   Aug 2002
— Aug 2005

• Responsible for purchasing of 65 SKU worth $ 1.6 million all from overseas suppliers
• Negotiate terms and conditions that mitigate risk to project deliverables, with further focus on developing risk sharing initiatives with the supply chain
• Review purchase order and claims and ensure that vendor defect issues are addressed promptly to supplier and defective material is replaced with quality product.
• Develop supplier scorecard program which improved service level and on-time delivery by 10%
• Represent company in negotiating contracts and formulating policies with suppliers
• Analyzed and managed inventory replenishment needs by maintaining accurate order points

Search Jobs by Industry