Project Management / Officer / Administration/ Customer service / Web development


Last Updated: 25th August 2018 (over 4 years ago)

Address
Tunisia

E-mail
Locked

Phone Number
Locked

Gender
Female

Age Range
35 to 44

Qualification Level
Other Post Graduate

Languages
Arabic, English, French, Greek

Summary

Graduated in administration and communication with 12 years including International experience.

Arabic native speaker with a C1 level in French a good command of English.

Ability to work as an employee or as a self employed consultant.

I already worked in North Africa: Tunisia, in the Middle-east: Lebanon and in Europe: Greece.

Education

Special Google funded program
Front-End Web developer

   Apr 2018
— Current

- HTML
- CSS
- JavaSript
- Angular

ISET Charguia Tunisia
Senior Techncian in Administration and Communication Major Quality Assurance

   Feb 2003
— Jun 2006

Experience

Hellenic Red Cross - Hellenic Red Cross Center Greece - NGO
Interpreter from English to Arabic - Volunteer

   May 2018
— Aug 2018

▪ Interpretation during the vaccination campaign from English to Arabic in the Pediatrician clinic

Spanish Red Cross - Orange House - Greece
Interpreter from English to Arabic and French - Volunteer

   May 2018
— May 2018

▪ Interpretation during the health focus groups related t the woman health

Georgian Cultural center – Greek Forum of Migrants Greece
Workshop facilitator - Volunteer

   May 2018
— Aug 2018

I presented the Employment workshops for the refugees and migrants attending the Forum. The main topic was related to the Employment field: CV elaboration, Job hunting and getting ready for an interview.

Albanian community Greece
English teacher - Volunteer

   May 2018
— Aug 2018

I am volunteering as an English teacher 2 times a week during the English discussions workshops for all the levels including advanced level students.

Afghan Community Greece
English teacher - Volunteer

   May 2018
— Aug 2018

I am volunteering as an English teacher 2 times a week during the English discussions workshops for all the levels including advanced level students.

Translators database online translation
Online translator - Freelance

   Mar 2018
— Aug 2018

I am working actually on translation projects published online in 3 languages : English, French and Arabic. I am sending the translated documents within the fixed due date.

International Federation of Red Cross and Red Crescent Greece (IFRC)
Hygiene promotion officer - Staff

   Oct 2017
— Feb 2018

-In close collaboration with the Project Coordinator; plan, organize and carry out daily hygiene promotion activities within the camp/out of camp in line with agreed work plans, strategies and methodologies.
-Identify training needs of volunteers and community members involved in water, hygiene and sanitation interventions and develop and implement training plans.
-Provide training to volunteers and conduct regular meetings with the water and sanitation volunteers
-Collect data and prepare regular reports on activities and WASH conditions for monitoring.
-Liaise with community leaders and other sectors and agencies working locally in order to coordinate within the WASH sector and between other sectors such as health.
-To represent Red Cross in co-ordination meetings and block leaders and other stakeholders when asked to. -Preparation of reports, checklists and data collection tools.
-Promote safe WASH practices, including appropriate use and maintenance of WASH facilities and services
-Conduct hygiene promotion activities in the assigned refugee camps under guidance of the Hygiene Promotion delegate.
-Carry out informal and formal training sessions (according to identified needs) and evaluate the impacts of this training.
-Identify needs for non-food items relevant to hygiene; participate in the choice of items, targeting strategy, promotion of effective use, and post-distribution monitoring
-Asses and analyze emerging public health needs and recommend sustainable practical solutions
-Supervise Hygiene Promotion activities in line with relevant standards, codes of conduct, and humanitarian principles.
-Use participatory approaches as a far as possible throughout the program cycle, in training, and in the use of tool-kits and other materials.
-Supervise hygiene Promotion activities and resources so that they are implemented and handed over or ended in a way that promotes local capacities and sustainable operations.
-Participate in the development of information, education and communication materials relevant to the context; with appreciation of cultural norms and beliefs.

International federation of Red Cross and Red Crescent Greece (IFRC)
Interpreter : Arabic - English -Staff

   Dec 2016
— Sep 2017

- Interpretation inside the clinics at the medical center of IFRC
- Interpretation during the lessons and the awareness sessions organized by the health stuff
- Interpreters scheduling
- Entry of the daily medical data inside the clinics using the ODK system
- Translation of the Power – Point presentations elaborated by the medical stuff from English to Arabic
- Collaboration in the initial training for the new translators

Teleperformance Hellas Greece
Technical Advisor for Apple Project - Staff

   Aug 2015
— Oct 2016

-Inbound and outbound calls and e-mails
-Customer follow-up -Working according to prefixed targets related to performance and customer satisfaction
-Using the tools provided : Databases, templates and internal softwares

Aecom Beirut - Lebanon
Project assistant - Independent Consultant

   Nov 2014
— Jun 2015

-Scheduling (Gantt)
-Experts Payment Documents
-Budget
-DataBase management (Electronic and hard copies of the project documentation)
-Meetings organization and elaboration of Minutes
-Coordination between the mandatory office and the different local partners
-Translation of documents and coordination between the beneficiaries and the mandatory office
-Communication and Visibility (Elaboration of the visibility documents based on the EU visibility guide) : Business cards, reports drafts, projects head papers…
-Coordination between the different actors and elaboration of the communication plan
-Follow-up of the meetings action plans with all the participants
-Logistics of the experts missions
-Assistance for the technical team
-Drafting the project advancement activity reports for the European Delegation in Beirut
-Participating in events organized for the targeted population including the students of the universities in the field of activity of the Ministries (Public health, Social Affairs, Industries and Oil and Tourism)

Adetef Paris – project in Tunisia
Project Assistant - Independent Consultant

   Apr 2012
— Jul 2014

Experts missions organization
-Administrative daily tasks
-Reporting
-Communication (elaboration of the visibility documents, - news-letters, electronic base up-date),
-Events organization (seminars, information days), including the intervention of students from the universities partners within the project in order to present their works done and their researches (Can be consulted on the website of the Tunisian Ministry of Equipment, Planning and Sustainable Development
-Organization of study visits
-Budget
-Participating in the schedule and reporting of the project works within the Tunisian Universities related to the field of intervention of the project :  ENIT – Ecole Nationale d’Ingenieurs de Tunis, de Sfax, de Bizerte
/ National School of of Engineers in Tunis, in Sfax, in Bizerte  ENAU – Ecole Nationale d’architecture et d’urbanisme / National University of Architecture and - -- Develop the Recommend the amendments to the programs
- Prepare a draft of the new programs that has been presented to the Tunisian Minister of Education via the Minister of Equipement.
-The project Presentation slides (that I prepared as a freelance administrative project assistant) can be consulted (in French Language) through the following links in the project news letters and presentation pages on The website of the Tunisian Ministry of Equipment, Planning and Sustainable Development.

Concept Packaging Tunisie Bordeaux France– Tunsian subsidiary
Manager in charge of the Tunisian subsidiary - Staff

   Dec 2009
— Oct 2011

Collaboration for the implementation of the company
-Process settlement Monitoring and coordination of the activity -Human resources management
-Import
-Export

Karthapli Cande France – Tunisian subsidiary
Administrative assistan

   Oct 2008
— Sep 2009

-Administrative daily tasks
-Human resources
-Quality system assistance
-Production manager assistance
-Store management
-Accounting documents classification

Aero-Stanrew Yorkshire England – Tunisian subsidiary
Quality Manager - Staff

   Nov 2006
— Aug 2008

-Collaboration for the settlement of the quality management system including all the documents edition (procedures, process…,
-Lead of both : control and management of the quality within the company.
-Preparation of the quality plans
- Final products testing and control based on the IP 610 quality standard for the electronic products.
-Maintain of the respect of the 9001 standard within the company and preparation for customer’s and certification audits

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