Receptionist/Front Desk Associate , Administrative Staff


Last Updated: 18th November 2017 (over 5 years ago)

Address
United Arab Emirates

Category
Administration and Secretarial
Call Centre and Customer Services

E-mail
Locked

Gender
Female

Age Range
18 to 24

Qualification Level
Degree

Languages
English, Filipino

Summary

To provide quality service using my existing talents and to acquire new field of expertise

Education

Philippine Women's College of Davao
Bachelor of Science in Tourism Management

   Jun 2013
— Apr 2015

Ateneo de Davao University
AB - International Studies major in Asian Studies

   Jun 2011
— Nov 2012

Experience

Alchimie Polyclinic
Receptionist

   Jul 2017
— Current

Serves as the gatekeeper of the company; Greets and welcomes the patients and other visitors; Manages the registration procedures; Politely asks for the requirements from the clients such as Identification cards; Processes and calculates customer’s bills and payment; Takes an appointment over the telephone; Reconfirms the appointment of the patients through phone calls or emails; Answers incoming and outgoing phone calls; Performs any other related administrative duties assigned by the Manager.

The Royal Mandaya Hotel
Front Desk Associate

   Jan 2016
— Jun 2016

Greets, welcomes and provides direction to the guests as they arrive; Manages the registration procedures; Handles guests check in and check out; Answers queries on hotel’s services; Provides good customer service to the guests; Processes and calculates customer’s bill and payment; Balances cash at the end of the shift and generates accounting reports for the benefit of the next employees on shift; Takes reservations over the phone and in person.

CDL Outsourcing Incorporated
Administrative Staff

   Apr 2015
— Nov 2015

Answers inbound and outbound calls; Performs any other related administrative duties assigned by the Manager; Manages incoming documents from the clients such as Processing the registration for new business and conducting field works necessary to accomplish the client’s requirements; Works in collaboration with Assurance and Operation Department to audit files, review and prepares documents needed to be filed.

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