Senior Telecommunications Solution Architect
Last Updated: 1st October 2019 (over 3 years ago)
Summary
• Very strong customer communication and interaction skills.
• Highly motivated and confident in managing and handling customer expectations.
• Skilled in building innovative customer solutions designed to meet and exceed expectations.
• Able to act decisively in high pressure environments. Excellent communication and presentation skills.
• Good interpersonal skills - works well with others, motivates and encourages.
• Ability to relate well to others and establish good working relationships.
• Results-driven approach to achieving tasks and objectives.
• Solid understanding of business needs and importance of customer focus.
• Able to learn new technologies and methodologies.
Summary
10 years’ experience
Core IP Networking and Unified Communications Design and Integration
Solution Architect
Technical Pre-Sales
Education
Professional Diploma: Leadership and Management
Mar 2019
— Aug 2019
NDip: Electronic Engineering – Computer Systems
Feb 2007
— May 2010
Experience
Senior Solution Architect
Apr 2015
— Current
Responsibilities:
o Assist sales teams with all technical aspects.
o Work closely with procurement and sourcing to provide accurate pricing for entire working solution
o Facilitate field service technicians for all site inspections and low-level designs
o Assist customers with generation of technical strategy
Sales Consultant
Mar 2015
— Apr 2015
IMPEX services various large Oil and Gas companies throughout Africa with all their procurement and sourcing needs
Netoworking Consultant
Sep 2012
— Feb 2014
With the handover of the network from Ericsson to Bwired Broadband, a managed services contract was entered into to cover all remaining implementation, operations and maintenance of the network. This included provisioning and onboarding of 3rd party customers for revenue generation purposes as well as continued migration and support of all CoJ sites. Once the managed services contract was concluded – all contract staff were absorbed into the client’s staff base.
Responsibilities:
o Attend all customer meetings clearly define requirements and expectations
o Provide technical advice and feasibilities for 3rd party connectivity
o Configure and integrate all existing sites based of priority levels and migrate across to new network infrastructure
Integration Engineer
Mar 2012
— Sep 2012
o Attend all customer meetings to accurately understand their requirements
o Understand existing design and provide transition plan to migrate customers over onto the new system
o Configure and integrate Allot system to run in parallel followed by migration of customers
Integration Engineer
Jan 2009
— Mar 2012
Integration Engineer – City of Johannesburg Broadband Metropolitan Network
Lead Integration Engineer – Airtel Malawi MPBN Software/Hardware Audit
Lead Integration Engineer – MTN Cameroon GPRS Firewall Swap-out
Achievements
• Ericsson Certified IP Networking Associate (2011)
