Senior HR Business Partner

Last Updated: 14th August 2018 (over 4 years ago)



Phone Number


Age Range
45 to 54

Qualification Level

Chinese, English, Malay


20 years’ HR working experience out of which 14 years’ as HR Business Partnering (Manager) in conglomerate-satellite broadcasting, oil & energy, MNCs, financial services, telecommunications (start-up) in matrix and multicultural environment. Registered Licensed Counselor under the Malaysia Board of Counselor.


Open University Malaysia
Master of Counselling

   Jan 2017
— Oct 2017

The University of Bolton
Bachelor of Arts (Honours) Business Administration

   Sep 2000
— Oct 2002


Amara Communications (start up telecommunication in Yangon, Myanmar)
HR Director

   Sep 2017
— Mar 2018

• Manage full spectrum of human resources in start-up of new 4G LTE business.
• Strategize in formulating hiring plans to fill all positions before and after launch (IT, Sales & Retail, Commercial, Marketing, Finance, Supply Chain, Admin).
• Review, revise salary structure, KPIs, Performance Management System
• Review, revise policies & procedures
• Employees Relations & Industrial Relations

AmMetLife (Financial Services)
HR Business Partner (Manager)

   Oct 2015
— Jul 2017

• Manage full spectrum of human resources related matters – Talent Acquisition, Talent Management, Performance Management, Industrial Relations, Compensation & Benefits, Separation.
• Strategic partner to the business.
• Project - Optimization (MSS/SSS), Employee Outplacement, Mass Recruitment exercises for projects, Career Fair, Outsourcing, Redeployment, Restructuring, HR Policies.
• Successfully raised the quality and standards of HR personnel / department.
• Chairperson, Building Occupational Safety & Health (OSH) Committee.

Baker Hughes (Oil & Energy)
HR Business Partner (Manager)

   Dec 2013
— May 2015

• Provide advice and support on all human resources related matters to the business units that includes Hiring, Industrial Relations, Separation, Compensation & Benefits, Employee Engagement, Retention, Performance Management, Talent Management and Succession Planning.
• Lead focus group on post employee opinion survey, coaching/supervisory training, reduction of workforce exercises, Integration of Operations Support – Logistics, Warehouse, Inventory, Purchasing, Billing for KL, Kemaman, Labuan & Miri.
• Salary and Job Bonus Review, worked out a Benefits Structure for Myanmar with Total Rewards, Town hall meeting with Myanmar staff to address tax & payroll issues in collaboration with PWC and industrial relations issues.
• Conducted MSS exercises for Thailand.

UOB (Financial Shared Services)
VP, Human Resources

   Oct 2011
— Nov 2013

• Pioneer and part of management team, worked with consultant (KPMG) in the design and implementation of HR policies, manual, benefits structure, incentive schemes.
• Manage overall operations of the company’s Human Resources functions that includes Recruitment and Selection, Industrial Relations, Employee Relations, Employee Separation, Compensation & Benefits and other HR related support services.
• Manage HR novation – total of 118 headcount from agency contract to UCOE contract.
• Design, implement and improve recruitment strategies and hiring activities.
• Manage, develop, establish new recruitment channels and vendors for local and foreign knowledge worker (FKW) hiring to ensure all recruitment and onboarding are delivered according to SLA.
• Successfully hired total 288 headcount annually and 577 headcount over two years.
• Manage HR policies by ensuring adherence and compliance.
• Provide guidance and recommendations on applicable HR regulations including Industrial Relations matters i.e. disciplinary issues and domestic inquiry.
• Manage compensation and rewards to promote retention of employees for a highly productive workforce – bonus review exercise, market salary adjustment exercise, benefits improvement.

Exprogroup (Oil & Energy)
HR Business Partner / Region Recruiter

   Apr 2007
— Sep 2011

• First point of contact for employees’ HR queries. Provide guidance to Managers/Supervisors regarding interpretation of Company Policies, Recruitment and Selection, Termination/Expatriation relocation, Disciplinary & Grievances issues
• Liaise with local Payrolls on all salary issues.
• Develop and provide advice on any country specific policies required that are not covered by Group standards in order to comply with country legislation.
• Review of local national salary and benefits levels against competitors to ensure Expro maintains competitive remuneration position.
• Ensure Health and Safety is adhered to on a daily basis.
• Any ad-hoc projects as required.

• Recruitment and selection for the Asia Region (Malaysia, Vietnam, Brunei, Thailand, Indonesia, Australia, India, China) to fill existing and anticipated recruitment needs.
• Provide HR support to Brunei, India, China and Thailand.
• Other projects : Tracking System on Operational Personnel for Asia Region, Interviewing Skills Training, Presentation to Managers on Induction Procedures, Immigration Procedures, Absence Management System, Disciplinary Procedure, Review of operational staff contract and operational onshore/offshore bonus for Thailand, Asia Region Recruitment Procedures, Competency Based Interview Information, Review and update of Thailand Handbook. Excellence In Operations (EIO) survey.
• Provide support to the Asia Region Training Centre.