Designation - Office Clerk cum Office Assistant.
Department - Clerical Department of Primary Section.

 Perform Clerical duties, Update and Maintain office files information into database.
 Type documents, drafts and reports for the meeting.
 Checking the Attendance of employees offline and online.
 Answering telephone calls, giving related information and taking messages.
 Greeting Clients and visitors as needed and arranging schedules for meeting space
and conference.
 Attend Meeting in government offices and circulated the new information to the
staff.
 Maintaining inventory of materials needed for offices supplies and technicians.
 Data Entry work (Updating and Maintaining Staff Profile into database).
 Use of office equipments such as Computer, Laptop, Printers and Projectors.
 Assist with travel and expense report i.e. Maintaining Receipt-Voucher work &
office cleanliness.
 Troubleshooting & installation of computer Peripherals with new Software.
 Updating the antivirus, cleaning & removing virus so that System Work perfectly & smoothly.

Designation - Customer Service Associate (C.S.A)
Department - BPO

 It was a Semi-International Process, taking Inbound Calls from all over the INDIA.
 English Language was Compulsory.
 Dealing with calls in a professional manner.
 Managing and Handling relationship with the Customers.
 Handling complaints and answering their queries quickly and perfectly.
 Helping Customers (Callers) via Phone calls and giving the satisfactory services.
 Working on AVIRA Software (Reliance Official Software).