Head of Learning and Development


Last Updated: 20th February 2018 (over 4 years ago)

Address
Qatar

E-mail
Locked

Phone Number
Locked

Gender
Male

Age Range
45 to 54

Qualification Level
Degree

Languages
English

Summary

A commercially credible and highly respected senior leader specialising in learning, organisational development, talent and performance management acquired during a progressive international career spanning more than twenty years. Accustomed to operating across a diverse range of sectors including principally Real Estate, Engineering, Construction, Pharmaceuticals, Oil and Gas and Manufacturing. Demonstrating a proven track record in designing and leading people and training initiatives founded on a passionate commitment to make a difference. Renowned as a motivational and inspirational leader capable of developing individuals to enable them to fulfil their potential. Collaborative communicator, skilled in working with all levels of the business and continually focused on building long-lasting relationships and promoting synergy across business divisions to drive positive transformation.

Education

The Performance Partnership
Trainer of Neuro-linguistic Programming

   Jul 2014
— Jul 2014

Very advanced trainer skills utilising neuro-linguistic programming techniques (advanced behavioural psychology techniques). Extensive pre-study required and had to complete NLP Master Practitioner and NLP Practitioner course and pre-study previously. Highly challenging and intensive learning experience with huge personal benefits and trainer skills enhancement.

Chartered Institute of Personnel and Development
Associate Member

   Jan 1997
— Feb 2018

University of Bradford
BSc Honours Chemistry

   Sep 1982
— Jul 1985

Experience

Achieve Dynamics Ltd
Freelance Associate Trainer

   Aug 2016
— Current

• Following a highly successful career decided to take a career break to travel across Asia and New Zealand. I had to cut the trip short and returned to the UK to help take care for my sick parents.
• Capitalised on an extensive international network to secure temporary freelance work as an Associate Trainer to deliver a broad range of soft skills, performance management, behavioural change, team and leadership development training.

Msheireb Properties, Qatar Foundation
Manager, Learning and Development

   Sep 2011
— Jul 2016

• Core role to performance manage a team of six to deliver learning and organisational development, in addition to overseeing all Performance and Talent Management across the business
• Directly accountable for developing an improved strategy to enhance Qatari national development
• Upheld a superior level of expertise towards the development of succession planning, sponsorship, scholarship, internship, induction and on boarding programmes
Key Achievements:
• Actively demonstrated leadership skills to provide vital support including workshop facilitation with the implementation of HR and Corporate Strategy to integrate and enhance employee relations and human resources practices
• Directly accountable for the significant transformation of the learning and development team’s performance as measured by the senior leadership feedback and internal customer service survey
• Spearheaded a range of highly successful learning, organisational and talent development initiatives which facilitated enhanced employee engagement
• Pioneered a range of survey measurement tools to measure employee engagement levels
• Developed the Qatari Nationalisation Strategy which included a new approach to National Development Plans, Succession Planning, Graduate and High School Leaver Career Development, Secondment, Internship and High Potential Leadership Development programmes
• Capitalised on significant expertise to coach individuals across all levels of the organisation which improved performance and skills development
• Executed a streamlined Performance Management System which improved performance, located learning and development needs, succession and career growth
• Drove excellence in relation to the development of highly effective Performance Management, feedback and coaching skills programmes for the senior leadership team
• Initiated highly effective technical real estate development training programmes aimed at property management, facilitates management, sales and leasing, project management, planning and control, green and sustainable building and customer service

Achieve Dynamics Ltd
Director / Trainer / Facilitator / Coach

   Oct 2009
— Sep 2011

• Established a highly successful training consultancy to deliver innovative training and coaching
• Adopted a variety of techniques including accelerated, experiential learning and NLP to facilitate a deeper understanding and transformative change
• Designed and delivered bespoke training and consultancy to a number of key clients including AMEC Foster Wheeler, National Grid, Babcock Networks, Chevron Texaco, General Electric, Lloyds Banking Group and University of Northumbria
Key Achievements:
• Designed and delivered behavioural safety and human factors training which consequently enhanced site risk awareness, safety observations and conservation intervention capability; further enhancing communication and engagement between the site and the office based staff and mitigated the risk of accidents
• Fully accountable for the analysis and planning of highly interactive behavioural change programmes on behalf of a financial and banking services client to facilitate the integration of a centralised IT Project Management Office which consequently led to the successful transition of new job roles, enhanced efficiency and increased engagement scores
• Demonstrated a high level of technical expertise to analyse behavioural shift requirements in accordance with business values and brand strategy and developed a modular development programme encompassing sales, coaching and customer service which resulted in improved performance, increased profit and customer satisfaction

AMEC Power and Process Ltd
Senior Learning and Organisational Development Manager

   May 2004
— Current

• Provided overall strategic direction and leadership for the divisional learning, development, succession, performance and talent management across various site locations and for up to 2500 people
• Upheld a superior level of project management expertise to deliver an internal consultancy service across multi million pound construction, oil, gas, petrochemical infrastructure and power transmission projects
Key Achievements:
• Spearheaded a behavioural competence framework in accordance with business values that was integrated with career planning for employees, and devised assessment methodology to facilitate targeted competence development in line with succession planning
• Appointed and developed a team of fifteen trainers through the Train the Trainer programme, who then delivered fifty bespoke behavioural safety and human factors training courses; which dramatically transformed the design and delivery of behavioural safety programmes, improved safety culture, reduced incidents and embedded a culture for safe working
• Led the company wide Employee Relations Development Programme that completely transformed mind sets, challenged perceptions, enhanced the management of project site employees, drove a significant reduction in the number of unofficial stoppages, disciplinary, grievances, tribunal cases and maximised the reputation of the business
• Took full responsibility for the development and execution of key account development modular training programmes
• Excelled in supporting with group led initiatives with external suppliers to develop and deliver accelerated leadership and high potential development programmes to ensure a pipeline of management talent in line with business succession planning

Reivers Development Ltd
Consultant Trainer / Business Development Manager

   Jan 2000
— Mar 2004

• Displayed considerable cross functional business acumen to develop strategies to aid the penetration of new market sectors, new product development and course design
• Led the delivery of business focused, team and leadership development solutions for clients with the use of accelerated experiential learning techniques
• Cultivated new business opportunities as result of direct sales and building strong client relationships
Key Achievements:
• Conceptualised a number of team and leadership programmes which frequently exceeded delegate expectations
• Guided the development of commercially successful modular experiential learning to managers to facilitate the process for organisational change
• Instrumental in securing an outsourced contract for facilitation and coaching services, talent management, leadership and supervisory training with Pipeline Integrity International

ChiRex UK Ltd
Group Training and Development Manager

   Aug 1998
— Dec 1999

• Directed the group training and development for two pharmaceutical manufacturing sites across the vast spectrum of the learning lifecycle while also ensuring they aligned with strategic objectives
Key Achievements:
• Drove excellence in the design and development of performance management training programmes which further improved management capability, standards and employee engagement
• Coordinated the delivery of a highly successful SAP business system training despite functioning with limited resources, time and budget
• Developed a bespoke development programme for the commercial product management team which enhanced customer service and account development strategies
• Expertly led a team of technical trainers to deliver production processes, environmental, health, safety and quality training

Schering UK Ltd / AgrEvo UK Ltd
Training and Development Manager

   May 1995
— Aug 1998

• Skilfully managed the delivery of comprehensive training support for all employees within UK Research and Development
• Delivered and evaluated the UK Group wide Management and Leadership Development Programmes
Key Achievements:
• Took full responsibility for the delivery of an innovative coaching approach to personal efficiency
• Fostered a strong reputation for the design and delivery of a wide range of team, leadership, management and interpersonal skills courses

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