Multilingual Business Development Manager | International Sales | Translator | MBA Marketing

Last Updated: 15th April 2019 (over 3 years ago)



Phone Number


Age Range
25 to 34

Qualification Level

Chinese, English, French, Hindi


Negotiate Partnerships in Business English, French, West Saharan English & Chinese.
MBA in Marketing with 2+ years cross-industry as Business Development Manager
Advanced Excel specialist with a strong aptitude for statistical analysis & analytics

Foreign Languages:
 British English : IELTS 8.00 / 9
 West Saharan English : 11 years of residency in West Africa
 French : 8 Years of Formal learning. Trained B1, B2.
 Mandarin Chinese : HSK 3 Standards Read & Speak, PinYin
 Indian & Regional : Hindi, Sindhi, Marathi

 DELF A1 Alliance Française - Distinction
 DELF A2 Alliance Française - Distinction
 Advanced Microsoft Excel Specialist from an Authorized Microsoft Training Partner
 Socratic Leadership Training in mentorship of Dr. Rahul Mirchandani– Chairman & MD Aries Agro Ltd
 Autonomous Diploma in Computing & IT

Industry Experience:
 e-Governance, Financial Inclusion, FinTech, API , Travel Technology, White Labelling ,
 Petrochemicals, Manufacturing & Exports,
 Social Entrepreneurship, NGO, NPO


IES Management College
MBA in Marketing

   Jan 2015
— Jan 2017

PGDM Full Time


Mahagram Payments Pvt Ltd
BDM, HR & Operations Manager

   Nov 2017
— Current

Mahagram is involved in Financial Inclusion and e-Governance at the last-mile retail points majorly at rural and semi-urban regions – undertaking Channel Partnerships by API/SDK for PAN Cards enrollment, AePS, BBPS and Money Transfer. Part of the senior management core team in these FinTech API Services, reporting to the CEO.

BDM, Operations & HR Manager
End-to-End involvement in the Product Lifecycle
 Business Introduction, Business model focused consultative selling,
 Persuade with Competitive Advantage, Negotiation deals and close, Technical Integration
 Day-to-Day Operations After-Sales Support in close coordination with technical staff and vendors


1) Business Development, Corporate Sales & Lead Management
 Fixed Cost Targets - Streamlined to attain within first weeks of the next months
Onboarding revenue - Upselling the base price by 200% with no management intervention.
Selling 1 API at an amount at which all 4 API were difficult to sell by top management too.
Follow-ups & Largest duration closure : 11 months ; Shortest duration: 2 days.

 Revenue Cost Targets - Assisting less-performing partners to generate higher transactional volumes
With my intervention, sustained targets by txn volume alone without fixed costs

 Activated bilateral strategic partnerships
Further upsell to 700% from base price with only 8.5% payable to vendor

 B2B Sales & Key Account Management of Elite & High-Stake partners of our portfolio
 Lead Generation :
Sourced 257 Outbound leads by search engines by end of 2nd month itself – Permutation of Boolean commands.
Further 9,289 by cross-industry ground level targeting keywords.
Further 90 after competition analysis. Further 65 from industry employee Boolean recruitment

 Countering aggressive negotiations in an underselling industry
 Maintaining a pipeline of prospective partners before new product launch
 Speaking Competitive Intelligence from Market Research, SWOT, Positioning with both prospects & Mahagram
 Vendor Negotiations

 Expansion to new markets/territories -
Took Complete charge of South India earlier untapped due to language differences.
Building a strong personal relationship with these founders, Powered recurring transaction business.
 Track Record for the most persistent and streamlined follow-ups all year round

2) Marketing & Legal Communications
 Drafting & Reviewing Commercial Contracts, Channel Partner Agreements, Terms & Conditions.
All these agreements are utilized by Mahagram to date, with friendly feedback from Partners.
 Enforcing Banking & e-Governance Compliance, and KYC across the distribution chain
 Positioning Mahagram as a Thought Leader of e-Governance & e-Governance powered services
 Drafting User-Friendly Mailer Templates that allowed cross-selling

3) HR Generalist & Talent Acquisition
 Boolean Sourcing Candidates
 In charge of high-speed sourcing, outlining KPI ,recruitment, interviewing, assessment, shortlisting, selection and onboarding of:
1) Tele-Sales Executives, Sales Managers (ASM, RSM)
2) Software Developers
3) Digital Marketing Specialists
 Staffing, Compensation, Employee Termination, Resignation Process, responding to Reference checks

4) Conceptualized & Strategy Outlines in Depth for Strategic Alliances
 Liaison with PR Agency for Press Conference & Content Syndications
 Pitch Deck for Investment
 Company Acquisition Strategy
 Graphical outline for day to day operations, supply chain and product usage process
 Diversify under 360 strategy of Mahagram Foundation (NGO wing), Solar and Micro-Financing Project Launch

5) Operations & Other Contributions
 Large Data Management of 15,000+ entries for BBPS with Banking Technology Partnership.
Involved GIS, Geocoding & Data Cleaning. Pivot to regulate and enforce optimum txn amounts to each partner
 Streamline & Implementation of Systematic Processes in a fast-paced environment,
 Supporting & managing the operations team with the ability to work under pressure and perform.
 Took charge of crisis communications and damage control
Reduced TAT from 4.5 weeks to 1.5 weeks on PAN Application delays.
Reduced TAT from 30 days to 4 days for BBPS ID activation
Reduced TAT of 1 month+ to 40 mins to immediate to perform large-volume reconciliations and resolving customer grievances for PAN & AePS transactions

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