Last Updated: 9th December 2018 (over 3 years ago)
I am a fast learner and with a keen eye for detail and I would be very grateful for the possible opportunity to enhance my skill set in your company. I can take on the responsibility of this position immediately and have the enthusiasm and determination to ensure that I succeed.
Thank you for taking the time in considering my application and I look forward to hearing from you soon.
Bachelor of Science in Computer Science Major in Information Technology
— Mar 2007
Head of Sales and Operations
• Ensures that all projects are within target margins and recommends measures and action plan to meet or exceed the target.
• Formulate policies and find efficient ways to implement these policies to meet the goal both of client and company
• Conducts periodic reviews of the profitability of all contracts
• Leads the team of operations and sales managers towards the set goal of the company
• Recommends control cost measures to ensure that projects work within the budget.
• Monitor operations as they occur and be the first point of contact for the client.
• Work closely with Sales, HR, and Financial management.
• Recruit and manage the special project team in line with business growth.
• Attend regular meetings and report as a member of the Senior Management team.
• Design, implement and report to the CEO on the business plan.
• Prepare weekly reports and other documentation.
Regional Sales Head
— Jun 2018
• Devises and implements strategies that will grow the company’s footprint in the Philippines.
• Develops tools/processes to ensure greater internal operational efficiencies and lead, develop and coach staff to achieve business goals.
• Handles both third party accounts and corporate accounts for the cashless ecosystem and agent onboarding.
— Jun 2018
• Focused on portfolio growth in a competitive environment whilst not compromising the retention of the existing customer base or service level agreements.
• Manages the biggest (20% of the total Metrobank Card acquiring portfolio) and most profitable (100M NPAT) merchant acquiring portfolio of Metrobank Card.
• I was also tasked to be the company representative in the Association of Credit Executives in the Tourism Industry (ACETI) and my main task is to acquire new travel and entertainment merchants like hotels and casinos by proactively offering our products and services and at the same time grow our existing merchants by strengthening the existing relationship with them.
• Some of the notable travel and entertainment merchants that I acquired and handled are the following Resorts World Manila, Marco Polo Ortigas, Marco Polo Davao, Dos Palmas Resort, Ascott Group, Amanpulo, Shangri-la Group and Solaire.
• Some of the notable merchants that I handled are Gaisano Group, KCC Group, NCCC Group, Abenson and Waltermart Group, Globe Telecom, Stores Specialists Inc., Power Mac Center Inc., Lucerne Group, Ansons and Unimart Group, Allhome Group, Rustans Group and Metrobank subsidiaries.
— Jul 2012
• Top 5 Universal Banker for 5 consecutive months by exceeding company expectations and monthly targets.
• Top 2 passer of the In-house Sales insurance exam of Citibank.
— Oct 2010
• Trains and monitors merchandisers performance to boost their KPI and to ensure 100% compliance of the business goals.
• Provides marketing aid to the sales team by promoting brand awareness to the consumers with regards to the advantages of SUN Cellular versus its competitors.
• Provides reports, feedbacks and recommendations to the Trade Marketing Manager for future improvements of various sales channels.
— May 2010
• Account management of Infinity accounts with sales and after sales transactions.
• Acquires merchants for SMART Money acceptance and offers SMART Money nontraditional products like Payroll, Bills Payment, MPAY, Loyalty and Padala.
Product Support Representative
— Mar 2008
• Assists clients in their initial set up and configuration of their Linksys wireless networking devices.
• #1 Product Support Representative in terms of cross-selling other Linksys products and add-on services for six consecutive months with the team.
• Consistent top 3 CSAT earner for twelve consecutive months with the team.