
Sales, Relationship Management & Business Development Professional
Last Updated: 7th January 2020 (over 3 years ago)
Summary
I love to travel and learn about new products and services that could enhance my productivity in the job undertaken. I am actively looking for Business Development, Sales cum Relationship Management roles and would be delighted to roll up my sleeves and learn about a new product or service.
While my search for a suitable job is still active and underway, I founded Resolution Czars to provide services in the Insolvency & Bankruptcy space to sharpen and broaden my skills and most importantly learn a new product.
I love and cherish every precious moment spent with my family, that consists of my wife and three kids aged 11, 6, and 4.
I am open to relocate outside of India.
DOWNLOAD RESUME BELOW:
https://img1.wsimg.com/blobby/go/ff720bda-60d6-41d4-951d-d5b39dffba1c/downloads/Alan%20Resume%20Jan%2020.pdf?ver=1578398211047
Education
Student
Jun 2003
— May 2005
Student
May 1998
— Jun 2000
Experience
Founder
May 2019
— Current
Vice President - Transaction Banking - Global Equity Services
Jul 2001
— Mar 2018
• Managed over 100 clients originating from India, Sri Lanka, Pakistan and ANZ.
• Main point of contact for clients to provide timely resolution to queries.
• Identified prospects, built relationships and converted them to delighted clients.
• Provided Quality Customer Service and managed challenging Customer situations.
• Gathered and analysed business intelligence and devised business strategies.
• Strategized plans to build networks and an effective sales execution strategy.
• Increased net revenues significantly via various pricing strategies from individual customers.
• Grew the market share to be the largest in the business due to innovative pricing structures.
• Generated New Business via negotiations, sales pitches, presentations and networking.
• Consistency in containing and tactfully reducing of costs.
• Negotiated legal documentation both with internal as well as external stakeholders.
• Effectively cross sold products and won revenue credits.
• Held in-house training programs and shared knowledge with various stakeholders.
• Built efficient teams, coached and mentored them.
• Ensured Compliance with KYC & New Client Adoption documentation.
• Close interaction with regulators for product enhancements and other compliances.
PR
CIO & Head – Online Marketing and Site promotions
Mar 1998
— May 2001
• Formulation of Organizational goals.
• Formation and effective execution and implementation of Organisation’s strategy.
• Supervised a team of 12 in India as their Local Manager.
• Online Marketing and Search engine optimization of over 35 client websites and products.
• Provided Quality Customer Service and managed difficult Customer situations.