Last Updated: 24th March 2018 (over 4 years ago)
• Ability to master a situation quickly, knowledgeable in a wide variety of professional disciplines & an adept at organizing & directing turnaround situations
• Proficient at handling day-to-day activities in coordination with internal / external departments for ensuring smooth business operations
• An out-of-the-box thinker committed towards growth of people within the organisation
• An effective communicator with exceptional interpersonal skills
Degree in Mass Communication
— May 2012
— Apr 2018
• Continually seeking ways of increasing customer loyalty, retention, satisfaction & spend.
• Recruiting right people with right behavior in right job.
• Quickly respond to customer complaint, Requests and comments.
• Delegating tasks effectively and appropriately to create self-managing teams.
• Recognizing and reward good staff performance
• Implementing and maintaining controls to ensure effective cost management of the store.
• Providing staff with clear direction about their responsibilities and objectives.
• Implementing company procedures and plans.
• Monitoring product availability levels throughout the day and replenish the stock to ensure 100% stock availability.
• Chair meeting with staff to give feedback and setting up the goals.