QUALITY MANAGER
Last Updated: 10th September 2017 (over 5 years ago)
Summary
monitoring and improvement of quality management system.
• 5 years of promoting the use of data to enhance decision making.
• 5 years of leadership role in first and second party audit to ensure the
effectiveness of the quality management system.
• 5 years of solving customer complaints and using it to improve the
effectiveness of the quality management system.
• 5 years of working with customers to ensure the understanding of their
requirements/expectations in delivering projects to their satisfaction.
• 5 years of preparing of project quality plan, method statement; inspection, test
& plan and process procedure to assure successful delivery of projects.
• 5 years of promoting safety at work and environmental requirements.
• 12 years of onsite inspection and testing of processes, services and products
to ensure compliance to specifications, legal requirements and relevant
standards.
• 10 years of supervisory role in construction of both residential & commercial
buildings, roads & infrastructure and marina.
• Exceptional emotional intelligence, problem management and leadership
skills.
• Proficient in Microsoft office.
• Effective in using the 7 basic quality tools for process improvement.
Education
Bachelor of Engineering in Civil Engineering
Feb 1999
— Dec 2005
Experience
QA/QC Manger
May 2016
— Current
• Organize and manage the Quality Assurance function in close cooperation
with customers, asphalt plant staffs and the project management team.
• The preparation of project quality management system and it documentation
for tender purpose.
• Prepare and implement company and projects audit programs.
• Lead the auditing process of organization, projects, asphalt plant and external
provider’s quality management system to determine effectiveness.
• Lead and coordinate the annual approval of the asphalt production plant mix
design by the laboratories and standardization affairs.
• Develop and implement training plan for company staffs and monitor it
effectiveness.
• Coordinate the performance of the company’s, projects and asphalt plant
quality management system by gathering relevant data and producing
statistical reports.
• Coordinate organization’s annual management review of the quality
management system and ensure the effective implementation of the outputs.
• Coordinate and prepare suppliers prequalification documents, material
submittals, method statements, work instructions, inspection, test and plant for
various projects and asphalt plant.
• Assist in developing job description for various organization’s positions.
• Interview and recommend applicants for the approval of the Executive
Manager.
• Review the completeness of relevant project and asphalt plant documents
before final submission for the approval of clients.
• Comprehensively understand clients and regulatory requirements and use
them in developing and establishing an effective management system that
assure a satisfactory delivery of projects and products.
• Provides input to enhancing the project management practices.
• Conduct regular staff training as required to improve the effectiveness of the
quality management system and delivery of satisfactory product and services.
Senior QA/QC Engineer
Apr 2015
— May 2016
• Developed site goals and objectives, procedures, and systems pertaining to
QA/QC. Set site compliance objectives and ensure that targets are achieved.
• Promoted quality achievement and performance improvement throughout the
site.
• Developed, implemented, communicated, and maintained a Quality Plan to
bring the project’s Quality Management System (QMS) and Policies into
compliance with quality system requirements and related project
specification.
• Worked with Purchase team to establish reliable material supply and manage
quality requirements for external suppliers.
• Collected and analyzed performance data and charts versus defined
parameters and standards.
• Managed and maintained the project’s quality inspection programs, for [1]
incoming materials, [2] work in-process, and [3] finished goods. Manage
Quality staff.
• Setup and maintain quality controls and documentation procedures.
• Managed client’s complaints and nonconformance and ensure appropriate
corrective actions are implemented to the satisfactory of the client.
• Reported to the Project Director.