Customer Care Representative


Last Updated: 26th November 2018 (over 3 years ago)

Address
Tanzania

E-mail
Locked

Phone Number
Locked

Gender
Female

Age Range
25 to 34

Qualification Level
Degree

Languages
English

Summary

I am a conscientious person who works hard and pays attention to detail. I am flexible, quick to pick up and eager to learn from others. I am keen to join and work for your organization,I am sure that the exposure and skills that I have gained from the current company will help me work in your organization as I am able to take on the responsibility of this position immediately and have enthusiasm and determination to ensure that my qualifications and experience will match with your requirements and assure you that with my dedication and hard work we can achieve success together.

Education

THE OPEN UNIVERSITY OF TANZANIA
BUSINESS ADMINISTRATION AND MARKETING

   Jan 2016
— Current

JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
DIPLOMA IN BUSINESS ADMINISTRATION

   Jul 2012
— Nov 2014

Experience

Heritage Insurance Company
Customer care and Receptionist

   Nov 2018
— Current

- Attending customer’s queries.
- Create a better experience to customers by providing information regarding insurance.
- Receiving, analysing, and verifying all incoming mails and register them accordingly.
- To receive guests and channel them to specific personnel.
- Deal directly with customers either by telephone, electronically or face to face.

PPF PENSIONS FUND
Customer care Assistant

   Oct 2014
— Aug 2018

- Attending customer’s queries.
- Create a better experience to customers by providing assistance and pension information.
- Proficiency in communicating via email.
- Ensure customer information is kept confidential and only released to the right person.
- Handle and resolve customer complaints.
- To receive guests and channel them to specific personnel.
- Deal directly with customers either by telephone, electronically or face to face.

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