Sales Manager

Last Updated: 4th July 2017 (over 5 years ago)

New Zealand


Phone Number


Age Range
35 to 44

Qualification Level



With over 15 years of achievement in business development and account management roles, I have recently completed a Bachelor of Business Management at Massey University. I am seeking career advancement in a role that will maximise my potential while utilising and developing my real world experience, alongside the leadership, strategy, communication and critical thinking skills I have developed through the study of business management.


Massey University New Zealand

   Jan 2015
— Jun 2017

Massey University New Zealand

   Jan 2015
— Nov 2016


Digicel Group
Sales and Marketing Manager

   Nov 2015
— Jan 2016

Key Responsibilities

• Responsible for all GSM & TV sales activities and results across the Kingdom of Tonga
• Providing leadership, expertise and professional advice to management on sales matters to
• ensure that the business objectives are supported with the right sales strategy
• Increasing Digicel’s corporate and consumer market share via customer acquisition and retention by designing and implementing short, medium and long term strategies
• Responsible for churn management, smartphones, data growth, retail & TV subscriptions sales.
• Development and management of a total sales plan to acquire and retain customers
• Full responsibility for retail channel strategy for all GSM and TV products
• Management of operating expenses (OPEX) and costs associated with commercial, marketing, retail, sales and distribution activity
• Responsible for the marketing deliverables from design concepts through to implementation of promotions, campaigns and analysis, PR communication and overall brand ambassador

Apple Inc.
Asia-Pacific Territory Account Manager

   Dec 2014
— Jun 2015

Australia (Sydney)

Key Achievements

• Achieved highest sales Q1 Asia-Pacific region.
• Winner of Asia-Pacific Q1 2015 performance bonus.

Key Responsibilities

• Managing channel sales involving Apple’s Filemaker Business Alliance (FBA) members, resellers and distributors
• Creating customer contract reports and communicating this information to US headquarters
• Maintaining a sales pipeline to achieve performance targets and kpi’s
• Assisting customers in determining the best combination of products for their needs, and preparing relevant quotations
• Communicating and coordinating with international channels and management to ensure effective territory and customer coverage
• Contributing to the territory's attainment of quarterly revenue objectives
• Utilizing tools to create, profile, communicate, and gather opportunity information
• Managing the leads process by tracking updates to the licensing database

Nvoi Ltd
National Business Development Manager

   Aug 2014
— Dec 2014

Australia (Sydney)

Key Achievements

• Acquired first international clients
• Acquired company’s initial client portfolio

Key Responsibilities

• Prospecting, identifying and closing transition sales with companies registered on the Nvoi platform
• Contacting company transition leads and managing the transition sales cycle
• Responding to leads identified by the business development consultant team and marketing campaigns, qualifying and managing the transition sales cycle
• Responding to help desk requests to transition existing workforce
• Delivering detailed product demonstrations to assist in the transition process
• Maintaining all company leads, contacts and activity in Salesforce CRM
• Maintaining a sales pipeline to achieve performance targets
• Providing detailed reports on weekly activities and communicating feedback on products

Telecom Business Hub
Business Development Manager

   Mar 2011
— Sep 2013

New Zealand (Auckland)

Key Achievements

• Top new business sales over three consecutive months 2013
• Multiple awards for most ICT new business 2013
• Achieved monthly resign targets in one day March 2013

Key Responsibilities

• Creating strategic account management plans for SME customers ensuring continuity of contracts, revenue development and service level agreements
• Managing a specified portfolio of SME customers with a view to ensuring all customers within the portfolio are in contract, are sold mobile, fixed lines, broadband and Telecom ICT products
• Developing and maintaining strategic relationships with business owners and decision makers
• Acquiring new business accounts via prospecting, business networking, referrals, and liaising with telesales business specialists
• Forecasting sales opportunities and resource requirements using opportunity funnels
• The provision to market of all company products and services, including mobile, mobile broadband, IT hardware and accessories while insuring customer satisfaction throughout the sales process
• Proactively identifying opportunities and appropriate solutions for new and existing clients
• Maintaining regular contact with appropriate Telecom staff and maintaining a strong business relationship with the Telecom Partner Manager
• Frequently seconded to assist other business hubs nationwide in achieving targets

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